Located in Matsumoto, within 3.4 km of Matsumoto Station and 6.1 km of The Japan Ukiyo-e Museum, cafe&stay CASTANA provides accommodation with a terrace and free WiFi throughout the property as well as free private parking for guests who drive. This 3-star inn offers free shuttle service. The property is non-smoking and is situated 25 km from Canora Hall. The inn will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a microwave, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At cafe&stay CASTANA each room comes with bed linen and towels. Matsumoto Castle is 3.8 km from the accommodation, while Suwa-Lake is 29 km away. Matsumoto Airport is 11 km from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.9
Facilities
9.4
Cleanliness
9.7
Comfort
9.8
Value for money
9.4
Location
8.8
Free WiFi
7.5
High score for Matsumoto
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Guests who stayed here loved

  • Katherine
    Singapore Singapore
    The room is very clean and comfortable. We like the easy process of checking in and out. It is also near to a supermarket. Above all, the staff are friendly and helpful. We hope to stay at this hotel again when we return next spring.
  • Jefferson
    United Kingdom United Kingdom
    Really easy to find, car park just in front of the location, staff super helpful throughout our stay, kindly recommending activities for the days, and overall super welcoming and kind :) Supermarket just next to the hotel which is really...
  • Francesco
    Netherlands Netherlands
    Extremely friendly staff and they supported perfectly with transport to the station and onwards.
  • Anouk
    Netherlands Netherlands
    Rooms were large, clean and great! The bathroom and beds are soo comfortable !😍
  • Jason
    United Kingdom United Kingdom
    This is a small and friendly hotel with a lovely chilled out vibe. The staff were all very helpful and welcoming. The power shower was amazing and the breakfast delicious. We slept really well as it’s very peaceful. The supermarket is just...
  • Angus
    Australia Australia
    Was very comfortable and felt homey. Owners were very helpful and very sweet.
  • Carolyn
    Australia Australia
    Very welcoming English speaking host and hostess. Large modern room with table and chairs, microwave, refrigerator etc. Cafe with real coffee at entrance. Restaurants within easy walking distance.
  • Siew-nah
    Singapore Singapore
    Spacious, modern and clean. There is a big supermarket just a few steps away and many eateries nearby.
  • Anthony
    Netherlands Netherlands
    Though we only had a short 1-night stay at Castana before embarking on a hike in Kamikochi, our experience was so pleasant we wanted to share. We had left in the morning from Nikko to arrive at Castana in time to check in, unfortunately, our train...
  • Marianne
    Canada Canada
    Everthing was perfect! The staff is very caring and the room is comfy and super clean.

Property surroundings

Facilities of cafe&stay CASTANA
Great facilities! Review score, 9.4

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
View
  • Inner courtyard view
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Street parking
Services
  • Shuttle service
  • Fax/photocopying
    Additional charge
Entertainment and family services
  • Books, DVDs, or music for children
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Languages spoken
  • English
  • Korean

House rules
cafe&stay CASTANA takes special requests - add in the next step!

Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBCash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform cafe&stay CASTANA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about cafe&stay CASTANA

  • Yes, cafe&stay CASTANA is popular with guests booking family stays.

  • cafe&stay CASTANA offers the following activities / services (charges may apply):

    • Room options at cafe&stay CASTANA include:

      • Family
    • Check-in at cafe&stay CASTANA is from 15:00, and check-out is until 10:00.

    • cafe&stay CASTANA is 2.6 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at cafe&stay CASTANA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.