Guests are kindly requested to indicate the mean of transportation to the property at the time of booking.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

To use the property's free shuttle, please make a reservation in advance and call the property when you arrive at the Ogoto Onsen Station. Contact details can be found on the booking confirmation.

Guests with children must inform the property in advance of the number of children and their respective ages as different rates are applicable according to their age. Please note that facility fees apply to children using existing beds.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Please inform the property in advance if you have any food allergies or dietary needs.

For dinner-included reservations, a Japanese meal is served between 17:30 and 20:00.

住宿可能不允许有纹身的客人进入公共浴池区或其他类似设施，以免纹身对其他客人造成影响。

客人如需用晚餐，必须在19:00:00之前办理入住。在规定时间后到店的客人无法享用晚餐，且相关费用不予退还。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至07:00:00期间需保持安静。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。