Please inform the property of guests' expected arrival times in advance, or reservations may be cancelled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be cancelled.

Please note that guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guests's behalf.

There is a private car park that can park 4 vehicles on site. Parking space is offered on a first-come, first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 600 meters, and the hotel will be on the right.

Please note that construction work is going on nearby from Thursday, June 1, 2023, and some rooms may be affected by noise.

Please note that the hotel will undergo equipment maintenance on the following date/times: 19 November 2024, 12:00 - 14:00. During this period, all facilities in the building, including electricity, air conditioning, and water, will be out of service.

Please note that the elevator will be unavailable on November 12th, 2024 from 12:30 to 14:30.