Family Hotel Serena
via Crosare 15, 38010 Andalo, Italy – Excellent location - show map
Family Hotel Serena
You might be eligible for a Genius discount at Family Hotel Serena. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
A typical mountain building, the Serena is near the centre of Andalo, 300 metres from the Paganella ski slopes. It offers a spa, and rooms with views of the Dolomites and free Wi-Fi. The restaurant of Serena Hotel offers a choice of 3 different menus, with vegetarian options and typical specialities. Gala dinners are served weekly. The spa of this superior 4-star hotel includes a sauna and Turkish bath. Massages and treatments can be booked. All rooms feature an LCD TV and a private bathroom. Breakfast is an abundant buffet, with pastries, cakes and cold cuts.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Andalo-Doss Pel - 550 yards
- Laget - Doss - 600 yards
- Laghet - Prati di Gaggia - 800 yards
- Rindole-Dos de Leva - 900 yards
- Indoor swimming pool
- Spa and wellness centre
- Free parking
- Family rooms
- Restaurant
- Free WiFi
- Skiing
- Non-smoking rooms
- Bar
- Breakfast
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Guests who stayed here loved
Luke
Australia“To all the other hotels in Europe, stay at Hotel Serena to see how it’s supposed to be done. After 5 weeks travelling throughout Europe and almost a different hotel each night this hotel left all the others for dead. The service and value for...”
Stefano
Netherlands“Literally everything. Staff, location, facilities... all is made to insure you reset your mind as parents. Kids enjoy to stay in the kids club and parents can (if they wish) have some time for themselves.”
Davide
Italy“The mini club was open 9-22, the staff was nice and welcoming. We could book the spa and the pool through an app, which was really convenient. They served a buffet/snack every day between 3.30 and 5.30 which was amazing for our son. The facility...”
Alex Italy“Struttura molto accogliente con ogni tipo di confort per le famiglie, personale molto gentile e professionale! Sicuramente ci ritorneremo con molto piacere!”
Veronica Italy“Di questa struttura ci è davvero piaciuto tutto,a partire dalla gentilezza dello staff,alla cura per gli ambienti e del cibo..io e mio marito siamo abbastanza puntigliosi ma qui al Serena,nulla da dire! Il nostro voto è Diesci!”- Max Italy“La cucina , abbiamo mangiato molto bene. La colazione, varietà di scelta e qualità. La stanza spaziosa e pulita. Box doccia e bagno spaziosi. presente un gradino per agevolare i bimbi nell'uso del lavandino e nella vasca presente una vasca...”
Martina Italy“Struttura ideale per una famiglia soprattutto con bimbi molto piccoli, struttura molto attenta alle esigenze dei più piccoli, molto pulita , piscina molto bella, stanza dei giochi per i bimbi molto pulita ed attrezzata con giochi per tutte le...”- Stefano Italy“Ottima posizione, molti parcheggi disponibili, una volta arrivati ci siamo spostati sempre a piedi. Colazione super abbondante.”
- Roberta Italy“Cucina super con materia prima di qualità e mai ripetitiva con piatti tipici della tradizione trentina e non. Servizi TOP con attenzione massima al cliente e in particolare alle famiglie e ai piccoli e nulla sembra lasciato al caso. Bravi!!!”
Hilmar
Iceland“Staff was really nice, everything really clean, food was good and location of the hotel well placed”
Property questions and answers
Hotel surroundings
Restaurants1 restaurant on site
- Ristorante #1
- CuisineItalian
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Facilities of Family Hotel SerenaGreat facilities! Review score, 9.6
- Indoor swimming pool
- Spa and wellness centre
- Free parking
- Family rooms
- Restaurant
- Free WiFi
- Skiing
- Non-smoking rooms
- Bar
- Breakfast
- Towels
- Bathrobe
- Hairdryer
- Shower
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
- Electric kettle
- Ski pass vendor
- Ski equipment hire on site
- Ski schoolAdditional charge
- Ski storage
- Bicycle rental
- Live sport events (broadcast)
- Live music/performance
- Happy hour
- Themed dinner nights
- Bike toursAdditional charge
- Walking tours
- Temporary art galleries
- Evening entertainment
- Kids' club
- Entertainment staff
- Cycling
- Hiking
- Table tennis
- Children's playground
- Games room
- Skiing
- Desk
- Telephone
- TV
- Coffee house on site
- Fruits
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
- Electric vehicle charging station
- Accessible parking
- Public transport ticketsAdditional charge
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- Strollers
- Baby safety gates
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- LaundryAdditional charge
- Fax/photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Seasonal
- Heated pool
- Shallow end
- Pool cover
- Kids' pool
- Fitness/spa locker rooms
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Hammam
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- Sauna
- English
- Italian
House rulesFamily Hotel Serena takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
License number: IT022005A1DMUWRRL7, M030
FAQs about Family Hotel Serena
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Yes, Family Hotel Serena is popular with guests booking family stays.
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Family Hotel Serena offers the following activities / services (charges may apply):
- Spa and wellness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hammam
- Cycling
- Hiking
- Children's playground
- Skiing
- Games room
- Table tennis
- Evening entertainment
- Kids' club
- Body treatments
- Live music/performance
- Facial treatments
- Bike tours
- Spa lounge/relaxation area
- Live sport events (broadcast)
- Beauty Services
- Walking tours
- Spa facilities
- Swimming Pool
- Manicure
- Themed dinner nights
- Entertainment staff
- Fitness/spa locker rooms
- Bicycle rental
- Happy hour
- Body scrub
- Temporary art galleries
- Waxing services
- Spa/wellness packages
- Pedicure
- Steam room
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Room options at Family Hotel Serena include:
- Single
- Double
- Triple
- Family
- Suite
- Twin/Double
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Check-in at Family Hotel Serena is from 15:00, and check-out is until 10:00.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Family Hotel Serena on this page.
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The prices at Family Hotel Serena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Family Hotel Serena is 100 yards from the centre of Andalo. All distances are measured in straight lines. Actual travel distances may vary.
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Family Hotel Serena has 1 restaurant:
- Ristorante #1
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Guests staying at Family Hotel Serena can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Italian
- Buffet
