For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.

Reservations for 10 people or more per night, will be considered group booking. Special group terms and conditions will apply (please contact our team for more information).

Pets are allowed on request, in private rooms only. Charges may be applicable.

AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room.

The room must be private.

Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel

Don't forget to bring a valid passport with you, this is mandatory for all Non-EU guests or valid identification documents for EU guests. As per government regulations, this needs to be the physical passport/ID, photos or photo copies will not be accepted.

Failure to comply with these policies will result in automatic cancellation of the booking with no refund.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をGenerator Veniceに事前に連絡してください。

銀行振込による前払いが必要です。予約後に、宿泊施設より銀行振込の方法について連絡があります。

営業許可番号：IT027042B6FZSISU6F