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A 19th-century building offering interior design, Best Western Plus Hotel Universo is located 300 metres from Rome’s Termini Station. The rooms have free WiFi and a satellite flat-screen TV. The hotel has a well-equipped gym and a rooftop at the 8th Floor. Guests can enjoy free access to the wellness centre. Rooms at Best Western Plus Hotel Universo are all air conditioned and feature a kettle and minibar. A varied breakfast buffet is served daily and includes Italian coffee, croissants, ham and eggs. You can enjoy traditional Roman and international dishes at the hotel’s Quattro Stagioni restaurant. Special diet menus are available upon request. This Best Western Hotel is just 150 metres from the Opera Theatre and a 5-minute walk from Via Nazionale. The Baths of Diocletian are 400 metres away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western, Best Western Plus
Hotel chain/brand
Best Western

Property highlights

Situated in the real heart of Rome, this hotel has an excellent location score of 9.1

Breakfast info

Italian, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
2 extra-large double beds
2 single beds
1 single bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.1
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Patricia
    Ireland Ireland
    The room was spacious and the beds were so comfortable, including the pillows. The breakfast was not only tasty but beautifully presented and the coffee were excellent. The location is perfect when traveling from the airport by train and the...
  • Jessica
    Canada Canada
    Easy to find, check in and communication was quick
  • Lucy
    United Kingdom United Kingdom
    The breakfast was lovely and worth the 16 euro. The bedroom was spacious, modern and clean- with all if the essentials included. Location was great for sight seeing, with lots of restaurants nearby and tourist attractions easy to access via bus.
  • J
    Jeremy
    Australia Australia
    Great location in close proximity to all the major sites so no need for taxis. Room was a bit small but really comfortable.
  • Tadeusz(ted)
    Canada Canada
    Location,walking distance to Termini,very ,,classy,, Good breakfast, many good restaurants around, professional staff. Thank you for keeping your standard high. Our second stay in 3years
  • Andria
    Cyprus Cyprus
    Everything was amazing and the staff very helpful!!!
  • Dawn
    United Kingdom United Kingdom
    Central location, excellent breakfast also made sure we had gluten free options every morning
  • Rod
    Australia Australia
    One of the best breakfast we have hasd while we have been away.
  • Pedro
    Portugal Portugal
    Excellent location of the hotel, 5 min. from Termini station, with access to all means of transport. Very spacious room, excellent cleanliness, complimentary tea and coffee in the room. Breakfast varied in quality and quantity.
  • Tara
    Australia Australia
    Location was good, close to train station and 10-15min walk to trevi. Comfortable and clean stay, big bathroom which is rare in rome!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • "Towels/Sheets (extra fee)"? Se have to play for towels and sheets?

    Dear Guest, Extra towels and sheets are free of charges
    Answered on 15 November 2019
  • Do you provide luggage storage? We will check out, but need to leave luggage till later in the day when we head to the airport?

    Yes, we have a free storage room
    Answered on 6 January 2020
  • Do you have a roof top terrace. If so, do you have pictures? We read that you have added that.

    dear Guest, yes we are happy to inform you that we have rooftop bar, thank you best regards
    Answered on 3 October 2022
  • Will we be able to check in after 00:00 hours?

    Dear Customer, Our reception is open 24h, there will be no problem to do the check-in at that time! We are looking forward to your arrival!
    Answered on 22 February 2020
  • Do I pay city tax on everything and how much does it cost to Campino Airport

    Good morning, City tax has a cost of euro 6,00 per person, per night. The cost to Ciampino airport, from here, is euro 57,00 cash. Kind regards
    Answered on 12 April 2022
  • Do you have a shuttle from the airport? Do you have a shuttle to the cruise port?

    Dear guest, we can arrange transfer from the airport and from the port, thank you Best regards
    Answered on 2 March 2023
  • Still looking?

Hotel surroundings

Restaurants
2 restaurants on site

  • Four Seasons
    • Cuisine
      Italian • Mediterranean • International
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Ristobar
    • Cuisine
      Italian • International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Best Western Plus Hotel Universo
Great facilities! Review score, 8.6

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Fitness centre
  • 24-hour front desk
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Steam room
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Best Western Plus Hotel Universo takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBCash is not accepted

The fine print
Need-to-know information for guests at this property

When booking 5 rooms or more, different policies and additional supplements may apply.

When travelling with dogs, please note that an extra charge of EUR 30.00 per dog, per stay applies. Please note that a maximum of 2 dogs are allowed per room. Please note that the property can only allow dogs with a maximum weight of 20 kilos. Please contact the property before arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 058091-ALB-00466, IT058091A1BKURIB8A

FAQs about Best Western Plus Hotel Universo

  • The prices at Best Western Plus Hotel Universo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Best Western Plus Hotel Universo is from 14:00, and check-out is until 11:00.

  • Best Western Plus Hotel Universo offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Steam room
    • Fitness
  • Best Western Plus Hotel Universo has 2 restaurants:

    • Four Seasons
    • Ristobar
  • Guests staying at Best Western Plus Hotel Universo can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Italian
    • American
  • Best Western Plus Hotel Universo is 0.8 miles from the centre of Rome. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Best Western Plus Hotel Universo include:

    • Single
    • Double
    • Suite
    • Family
    • Twin
    • Triple