- We strictly DO NOT allow a group of more than 8 people. In case of a group of 4 or more, you might be purposefully allotted different dorm rooms. Further, if the group behavior is deemed unfit at the property, the Zostel Property Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds.

- Children below 18 years of age are not permitted entry/stay at any of our hostels, with or without guardians. We do not recommend families.

- We only accept a government ID as valid identification proof. No local IDs shall be accepted at the time of check-in.

- Guests are not permitted to bring outsiders inside the hostel campus.

- We believe in self-help and do not provide luggage assistance or room services.

- Drugs and any substance abuse is strictly banned inside and around the property.

- Alcohol consumption is permitted at the premises as per the property’s discretion and local laws. Please reach out to the property prior to your arrival to confirm the same.

- Right to admission reserved.

Here are a few cautionary notes for extremely cold months (roughly November to mid-April):

- Running water will not be available because of the frigid weather. However, in each room, a 200 litres drum filled with water will be available.

- An immersion rod for water heating will be available in each room.

When booking 4 beds or more, different policies may apply and the beds might be in different rooms.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Zostel Sangla您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。