We strictly DO NOT allow a group of more than 4 people. In case of a group of 3 or more, you might be purposefully allotted different dorm rooms. Further, if the group behaviour is deemed unfit at the property, the Zostel Property Manager, upon subjective evaluation, retains the full right to take required action which may also result in an on-spot cancellation without refunds.

To maintain a comfortable environment for other in-house guests, stays longer than 7 nights are not permitted at this property. Any extension on the stay is subject to request, availability, and the property's decision.

Alcohol consumption is permitted at the premises as per property’s discretion and local laws. Please reach out the property prior to your arrival to confirm the same

We only accept a government ID as valid identification proof. (Zostel Mumbai also accepts local IDs at the time of check-in)

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Zostel Mumbai您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。