As an essential security measure to protect both our guests and our hotel guests may be required to present valid identification upon check in.

All guests under the age of 18 years old must be accompanied by adult.

In the situation where a reservation was booked online, and the guest cannot provide valid ID or that ID states that the guest is under the age of 18 years of age, the hotel has right to refuse admission.

As a security measure and to prevent any potential fraudulent transactions the credit card given at the time of booking must be the same card that is produced at the time of check in with the appropriate guests name on the card.

Group T&Cs : When booking 3 rooms or more or reservation of over 5 nights , different policies will apply and the customer will be contacted by the hotel with more information.

10% Non-Refundable Deposit is to be paid within 5 days of the reservation date. The balance to be paid 60 days prior to arrival.

If the above payment terms are not met , The hotel reserves the right to cancel of the booking.

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、€ 150の損害補償用デポジットの支払いが必要となります。 現金でお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければ現金にて全額返金されます。