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Nestled in the beautiful Karo Highlands of Berastagi, Hotel Sinabung Hills Berastagi offers an unforgettable getaway, perfect for family vacations, romantic escapes, or relaxing staycations. With panoramic views of mountains and active volcanoes, this serene retreat combines nature’s beauty with modern comforts. Our attentive 24-hour room service and in-house restaurant cater to all your needs, while an array of outdoor activities—basketball, mini soccer, jogging, ping pong, and a dedicated playground—ensure entertainment for all ages. After a day of exploring, unwind at our coffee shop or restaurant, where you’ll enjoy breathtaking views and a diverse menu featuring both local and Western cuisine. On weekends, our live music enhances the ambiance, making every evening special. Conveniently located just a 2-hour drive from Medan and 3 hours from Kualanamu Airport, Hotel Sinabung Hills Berastagi also offers shuttle services and ample parking, ensuring a seamless journey from start to finish. Come experience the warmth of our hospitality in a setting that promises both relaxation and adventure.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Vegetarian, Halal, Asian, Buffet

Free Private Parking Available On Site

Activities:

Playground

Ping-pong

Hiking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
1 queen bed
2 twin beds
and
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.6
Cleanliness
7.8
Comfort
7.7
Value for money
7.5
Location
8.3
Free Wifi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Mark
    the United States the United States
    The staff, especially the manager Mr. Adi who made our stay a great experience. Great views from the room, clean comfortable rooms. Great breakfast buffet.
  • Rob
    Canada Canada
    Beautiful garden view Helpful staff Very good breakfast buffet Spacious room The manager made his rounds each day, personally speaking with guests and staff members. He is a good gentleman and it was nice to meet him.
  • Czesław
    Poland Poland
    Great hotel, great breakfast buffet - wide selection of dishes. Large bright rooms with balcony overlooking the mountains and two large swimming pools, I recommend this hotel. Very easy booking and helpful staff. We had the opportunity to meet the...
  • Seah
    Singapore Singapore
    Firstly, would like to commend the hotel's manager Mr Eddy, who is always smiling and happy to serve his guest. He recommended a local guide to go to Spiso-spiso Waterall, lake toba, to climb Mt Sibayak and to the hot spring. Breakfast was good,...
  • Kiana
    Australia Australia
    Very spacious, friendly staff who helped you with anything. Rooms were clean and comfortable. Buffet breakfast was nice
  • Bertrand
    France France
    Nice location, nice view, good staff Very nice garden
  • Michaela
    the Czech Republic the Czech Republic
    Very nice place with very well kept garden, beautiful surroundings. Friendly staff
  • Shashi
    Malaysia Malaysia
    There is no much choices for breakfast but overall it should be ok. It will be awesome if some western foods to be added in.
  • Siti
    Singapore Singapore
    From my stay, i can see clearly amazing view scenery. Out of 10... i give 10 ...excellent view
  • Davide
    Italy Italy
    The grounds around the hotel are well kept with an amazing view of the vulcano Staff is incredibly friendly Edi, checked us in and offered us incredible support and informations about the surrounding areas

Area info

Restaurants
1 Restaurant On Site

  • Restoran
    • Cuisine
      American • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Resort facilities at Sinabung Hills Berastagi

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Free parking
  • Free Wifi
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Free toiletries
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Picnic area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Activities

  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
  • Ping-pong
  • Playground

Living Area

  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Special diet meals (on request)
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Lockers
    • Concierge
    • Baggage storage
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Smoke-free property
    • Wake-up service
    • Car rental
    • Elevator
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Wheelchair accessible
    • Entire unit wheelchair accessible

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas
    • Fenced pool

    Spa

    • Kids' pool
    • Foot bath
    • Beach umbrellas
    • Beach chairs/Loungers

    Languages Spoken

    • English
    • Indonesian
    • Malay

    House rules
    Sinabung Hills Berastagi takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of Rp 500,000 is required on arrival. That's about $30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Sinabung Hills Berastagi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Sinabung Hills Berastagi

    • Check-in at Sinabung Hills Berastagi is from 2:00 PM, and check-out is until 12:00 PM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, Sinabung Hills Berastagi is popular with guests booking family stays.

    • Room options at Sinabung Hills Berastagi include:

      • Twin/Double
      • Bungalow
      • Suite
    • Guests staying at Sinabung Hills Berastagi can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Halal
      • Asian
      • Buffet
      • À la carte
    • Sinabung Hills Berastagi offers the following activities/services (charges may apply):

      • Hiking
      • Playground
      • Ping-pong
      • Foot bath
      • Walking tours
      • Swimming pool
    • Sinabung Hills Berastagi is 0.7 miles from the center of Berastagi. All distances are measured in straight lines. Actual travel distances may vary.

    • Sinabung Hills Berastagi has 1 restaurant:

      • Restoran
    • The prices at Sinabung Hills Berastagi may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.