Located in Puncak and about a 5-minute drive from Taman Safari Indoneisa Zoo and Theme Park, Pesona Alam Resort & Spa offers a great mountain getaway featuring an outdoor swimming pool, on-site restaurant, and free WiFi access throughout the property. It takes a 10-mintue drive from the property to Cisarua Traditional Market, and about a 20-minute drive to the iconic Puncak Pass. Getting to Soekarno-Hatta International Airport will take around 3 hours by car via the toll road. Each room at Pesona Alam Resort & Spa is air-conditioned and comes with seating area, balcony, flat-screen cable TV, personal safe, a desk, tea/coffee making facilities and a mini-bar. There is also an private bathroom fitted with hot and cold shower facilities complete with slippers and fresh towels. Guests staying at this property will also find a 24-hour front desk where the professional staff can help guests to arrange laundry service and access to meeting/banquet facility at additional charges. Other facilities such as, kid's club, bicycles, table tennis, luggage storage, and daily housekeeping are available for free. As for dining option, the on-site The Banyan All Dining Cafe serves a wide range of hearty Indonesian and International dishes. Alternativele guests can explore the surrounding area where various restaurant can be found just a 5-minute drive away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
1 twin bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
Bedroom 3
2 twin beds
1 queen bed
or
2 twin beds
2 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.5
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.9
Free Wifi
7.7
High score for Puncak

Select topics to read reviews:

Guests who stayed here loved

  • Ahmed
    Saudi Arabia Saudi Arabia
    The hotel is up to standards, has good room, excellent breakfast. The staff is very polite.
  • Dr
    Saudi Arabia Saudi Arabia
    Great. But choose only the premium rooms. The old building is not that good
  • Ahmed
    Oman Oman
    I recently had the pleasure of staying at Pesona Alam Resort, and it was an outstanding experience from start to finish. The staff were incredibly friendly and helpful, making us feel right at home. They went above and beyond to ensure our stay...
  • Tatiana
    Kazakhstan Kazakhstan
    All was well. Complementary mini bar in the room what good. The hotel can think of installing mosquito nets on the windows, so guest can open the windows in the evening.
  • Badar
    Oman Oman
    •Location is nice with nice view from everywhere at the hotel • the staff very kind and polite at the reception especially Mr. Ahmed (Abu Mohammed) he is very helpful • restaurant have great arrangement and food distribution with variety of food...
  • Salih
    Saudi Arabia Saudi Arabia
    The place is very nice with friendly staff but one was so exceptional among all and her name was Syiffa. Her smile and friendly attitude makes you like the whole environment. When we tried to pay by card and payment failed several times, she was...
  • Saleh
    Saudi Arabia Saudi Arabia
    The location is wonderful and a nice view on garden, the staff is helpful
  • Alruwaished
    Kuwait Kuwait
    Nice staff ,, hotel location and they gave me room upgrade
  • Hussein
    Germany Germany
    The best thing was the quick response from the kind very friendly duty manager MR. Pian’s by changing our Villa due to phone issue.., who was always there for any small need ( I really appreciate his effort ) The garden view where the Villa...
  • Wahib
    Saudi Arabia Saudi Arabia
    Its nice place to relax and stay away from the crawdness the surronding is will arrange the breakfsat outstanding with large varity of alot of cusino

Area info

Restaurants
5 Restaurants On Site

  • THE BANYAN RESTAURANT
    • Cuisine
      American • Indonesian • Middle Eastern • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Dairy-free
  • THE LAKE HOUSE
    • Cuisine
      Indonesian • Italian • Asian
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal
  • CLUBHUIS
    • Cuisine
      Indonesian
    • Open for
      Brunch • High tea • Cocktail hour
    • Ambience
      Traditional • Romantic
  • PARCEAL (PESONA ALAM RESORT RECREATION LOUNGE)
    • Cuisine
      Indonesian • International
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
  • HALIMUN LOUNGE
    • Cuisine
      Indonesian
    • Open for
      High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal

Resort facilities at Pesona Alam Resort & Spa
Great facilities! Review score, 8.5

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Spa
  • Non-smoking rooms
  • 5 restaurants
  • BBQ facilities
  • Fitness center
  • Bar
  • Breakfast

Outdoors

  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Activities

  • Bicycle rental
  • Archery
    Additional charge
  • Live music/Performance
  • Badminton equipment
  • Kids' club
  • Mini golf
  • Horseback riding
    Additional charge
  • Cycling
  • Darts
  • Ping-pong
  • Pool table
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Concierge
  • ATM on site
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – outdoorFree!

  • Pool/Beach towels

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome

Spa

  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Back massage
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Indonesian

House rules
Pesona Alam Resort & Spa takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That's about $18. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Extra bed upon request
Rp 350,000 per child, per night
Crib upon request
Free
1 - 2 years
Crib upon request
Free

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBCash

The fine print
Must-know information for guests at this property

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of Rp 300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Pesona Alam Resort & Spa

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Pesona Alam Resort & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Pesona Alam Resort & Spa include:

    • Twin/Double
    • Villa
  • The prices at Pesona Alam Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Pesona Alam Resort & Spa has 5 restaurants:

    • THE LAKE HOUSE
    • PARCEAL (PESONA ALAM RESORT RECREATION LOUNGE)
    • CLUBHUIS
    • THE BANYAN RESTAURANT
    • HALIMUN LOUNGE
  • Pesona Alam Resort & Spa is 1.3 miles from the center of Puncak. All distances are measured in straight lines. Actual travel distances may vary.

  • Pesona Alam Resort & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Pool table
    • Game room
    • Ping-pong
    • Mini golf
    • Darts
    • Kids' club
    • Back massage
    • Archery
    • Horseback riding
    • Swimming pool
    • Fitness
    • Locker rooms
    • Spa facilities
    • Live music/Performance
    • Couples' massage
    • Bicycle rental
    • Foot massage
    • Badminton equipment
    • Full-body massage
  • Yes, Pesona Alam Resort & Spa is popular with guests booking family stays.