Get the celebrity treatment with world-class service at Mandarin Oriental, Jakarta

Luxurious and elegant, located in the heart of Jakarta, looking at the Selamat Datang Monument, Mandarin Oriental, Jakarta offers 5-star accommodation with 49-inch flat-screen TV. An outdoor pool and pampering spa services are available. Bundaran HI MRT station, Plaza Indonesia and Grand Indonesia Mall are within walking distance. Featuring Oriental and Indonesian decor, the spacious air-conditioned rooms come with 24-hour room service. Mandarin Oriental, Jakarta is a 45-minute drive from Soekarno-Hatta International Airport. The National Monument and shopping at Plaza Semanggi are around 3 km from the hotel. Guests who drive can enjoy free on-site parking. Guests may exercise at the well-equipped fitness centre, or enjoy massage therapies and beauty treatments at the spa. The helpful concierge staff can also arrange for water sports activities and day trips. The hotel's 6 dining options range from Chinese specialities to international favourites. The Cake Shop serves homemade pastries and chocolates.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Full English/Irish, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 large double bed
2 single beds
and
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.7
Location
9.3
Free WiFi
9.2
High score for Jakarta
Select topics to read reviews:

Guests who stayed here loved

  • Swapna
    Switzerland Switzerland
    Everything! From the staff at reception ( Ochi) to Yula and Niki at the restaurant, everyone was awesome. Ochi made sure we were taken care of very well until our room was ready. Customer care and service are just exceptional, and you can see...
  • Sammysosa
    United Arab Emirates United Arab Emirates
    I had an incredible time during my stay! Yola, Manri, Dilla, Muhammed, and the rest of the team were absolutely amazing. They went above and beyond to ensure I had a comfortable and enjoyable experience. The service was top-notch, and the...
  • Azmi
    Singapore Singapore
    Great location. Staff were very friendly and accomodating.
  • Heike
    Australia Australia
    Convenient location, great facilities and clean room. Room was massive! The best part was the friendliness of the staff, who were very accommodating, welcoming and lovely.
  • Ade
    Gibraltar Gibraltar
    Hotel room and amenities were excellent. Staff was very helpful and very friendly. Food was amazingly delicious. Will definitely come back!!
  • Felix
    Germany Germany
    The service is something different there. Everyone is so nice and wants to fulfill every single one of your wishes. Super helpful staff. The bed is comfortable and the room was also very spacious and came with a nice view. I‘d come back.
  • Furhan
    United Kingdom United Kingdom
    Room was excellent. Staff very attentive. Buffet breakfast tasted nice and had a wide variety.
  • Muhammad
    Singapore Singapore
    Walking distance to Grand Indonesia and Plaza Indonesia mall. Attentive staff. Great hospitality.
  • Lichuan
    Taiwan Taiwan
    The staff are very very sweet, caring and considerate. They made me feel at home. They have show their caring beyond my expectation from any hotel staff in other places I stayed before. Thank you Kelly, Oki, Neha, Rama, Ryan, Dewi, Ika- you are...
  • Wendy
    Australia Australia
    Luxury and size of the room, welcome fruit and chocolate cake, room service, large comfortable bed and amazing view. And some of the most helpful and friendly hotel staff I've ever experienced. 😀

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hi,do you have bidet in the room toilet?

    We do have hand bidet spray in all our guest room toilet. Hope this explanation meets your expectation. Thank you. Best regards, Reservation.
    Answered on 9 November 2023
  • Apakah tersedia parkir mobil gratis di hotel

    Yes, we do have free parking, however only for the guest in-house. Best Regards, Devi Reservations
    Answered on 3 December 2020
  • hi,we are 2 adults and twin babys and i want to ask can i book a room for 2 adults and one baby because I don't want to pay the double price. thanks

    Dear Guest, Our Urban Suite (64sqm) is very ideal for your stay together with you twin baby as the room has large space for your convenience. Please d..
    Answered on 7 November 2021
  • What the different between corner room and not?

    Dear Valued Guest, Kindly be informed for the differences is only the location of the room only in the corner, for the size and the facilities inside..
    Answered on 31 October 2022
  • I am travelling with four large suitcases. Does the hotel provide free airport transfer? would the shuttle take my suitcases and staff help with them?

    We do not have free shuttle from airport
    Answered on 3 December 2020
  • Breakfast buffet or ala carte?

    Please be informed that breakfast on weekday, we have all you can eat a la carte, and during weekend, we serve Semi-buffet all you can eat breakfast i..
    Answered on 2 February 2021
  • Still looking?

Hotel surroundings

Restaurants
3 restaurants on site

  • Cinnamon
    • Cuisine
      Indonesian • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
  • Lyon
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • Li Feng
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Mandarin Oriental, Jakarta
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Indonesian

House rules
Mandarin Oriental, Jakarta takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 860,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 860,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests paying in local currency or by credit card might notice a difference in room rate due to the currency exchange rates.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Jakarta in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mandarin Oriental, Jakarta

  • Mandarin Oriental, Jakarta is 200 yards from the centre of Jakarta. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Mandarin Oriental, Jakarta can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Asian
    • American
    • Buffet
  • Room options at Mandarin Oriental, Jakarta include:

    • Quadruple
    • Twin
    • Suite
    • Apartment
  • Mandarin Oriental, Jakarta offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Happy hour
    • Fitness classes
    • Personal trainer
    • Fitness
    • Cooking class
    • Spa facilities
    • Fitness/spa locker rooms
    • Yoga classes
    • Tour or class about local culture
    • Steam room
    • Swimming Pool
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
  • The prices at Mandarin Oriental, Jakarta may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Mandarin Oriental, Jakarta is from 14:00, and check-out is until 12:00.

  • Yes, Mandarin Oriental, Jakarta is popular with guests booking family stays.

  • Mandarin Oriental, Jakarta has 3 restaurants:

    • Li Feng
    • Lyon
    • Cinnamon
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.