Situated in Surabaya, 700 metres from Red Bridge Surabaya, Kokoon Hotel Surabaya features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a restaurant. Built in 2017, this 3-star hotel is within 1.8 km of Pasar Turi Train Station Surabaya and 1.3 km of Ampel Mosque. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a wardrobe. The breakfast offers buffet, continental or Asian options. Sharp Bamboo Monument is 4.1 km from Kokoon Hotel Surabaya, while Gubeng Train Station is 4.3 km from the property. Juanda International Airport is 19 km away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Halal, Asian, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.4
Location
7.2
Free WiFi
8.6
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Rosa
    Netherlands Netherlands
    The Queen Deluxe room and rest of the hotel are fabulous and the staff is very kind, helpful and friendly. The swimming pool was lovely, and the location is at the edge of Old Town and Chinatown. Breakfast was absolutely delicious and had a wide...
  • Edwin
    Netherlands Netherlands
    Super clean, super nice personnel. Breakfast was amazing, the atmosphere and quality of the hotel.
  • Azman
    Malaysia Malaysia
    We booked two rooms this time for 4 of us. The rooms were comfy, breakfast spread was decent. Staff were efficient and attentive.
  • Azman
    Malaysia Malaysia
    Loved the design and the overall charm of the hotel.
  • Bethany
    United Kingdom United Kingdom
    We only stayed at the Kokoon hotel for one night but it was perfect for what we needed. We were able to use the gym and the pool before having a delicious meal at the restaurant. The breakfast was also extremely varied and delicious.
  • Amelia
    Australia Australia
    Great location near China town and several attractions. The room was very clean and comfortable.
  • Nicolas
    Belgium Belgium
    We only stayed for 1 night (arrived late and left early). But the dinner and breakfast in the hotel restaurant were very good.
  • Wenoa
    Australia Australia
    The hotel has a uniqe and charming aesthetic and the restaurant has a good menu. As vegans they were happy and able to change a few things to suit our needs. The pool is lovely and the rooms are clean. Staff are friendly and very helpful.
  • Mary
    Australia Australia
    The food and the service were wonderful. the swimming pool was great.
  • Jo
    United Kingdom United Kingdom
    Friendly and helpful staff and a convenient 15 minute taxi ride from Surabaya Gubeng. Reception team were great especially when i realised i had left my phone in the taxi! All retuned safely... Good shower pressure and a nice little alcove to...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Chinese • Italian • Seafood • Steakhouse • Thai • Asian
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal

Facilities of Kokoon Hotel Surabaya
Great facilities! Review score, 8.3

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • BBQ facilities
    Additional charge

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Themed dinner nights
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Reception services

  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoor

Pool 2 - outdoorFree!

  • Open all year
  • Adult only
  • Infinity pool
  • Sun umbrellas

Wellness

  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Indonesian

House rules
Kokoon Hotel Surabaya takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of Rp 100,000 is required on arrival. That's about £4. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Kokoon Hotel Surabaya

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kokoon Hotel Surabaya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Spa facilities
    • Themed dinner nights
    • Spa/wellness packages
    • Swimming Pool
    • Fitness
  • Room options at Kokoon Hotel Surabaya include:

    • Double
    • Twin
    • Suite
    • Family
  • Kokoon Hotel Surabaya has 1 restaurant:

    • Restaurant #1
  • Check-in at Kokoon Hotel Surabaya is from 14:00, and check-out is until 12:00.

  • The prices at Kokoon Hotel Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kokoon Hotel Surabaya is 3.1 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Kokoon Hotel Surabaya is popular with guests booking family stays.

  • Guests staying at Kokoon Hotel Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • Buffet