Get the celebrity treatment with world-class service at JW Marriott Hotel Medan

Centrally located, JW Marriott Hotel Medan offers accommodation with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness centre, a spa and 6 dining options. Shuttle from Centre Point Mall is provided. Each spacious guestroom comes equipped with an iPod dock and minibar. Free bottle water and a tea/coffee maker are provided. Attached bathrooms feature rain showers. The hotel’s spa offers Balinese-style treatments, massages and therapy baths. It also has plunge pools and a steam room. Marriot Cafe has an international buffet and Jade Chinese Restaurant serves Cantonese cuisine. Prime Steak House offers a variety of steaks, seafood and wines. You can enjoy live entertainment and happy hour at Prime Bar. JW Marriott Hotel Medan is located in downtown Medan, Sumatra Island, Indonesia. It is 950 metres from Medan's main train station, and 26 km from Kualanamu International Airport.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Halal, Asian, American, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
8.6
Location
8.9
Free WiFi
8.8
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Aqilah
    Singapore Singapore
    Security is top notch! I had an amazing stay. Hospitality is amazing, breakfast spread is good! Comfortable bed! I loved my stay!
  • Wu
    Singapore Singapore
    The General Manager left a personal note and a welcome amenity that mentioned we were the guest of the day. That made all the difference. The "onzen"-like indoor pools, and gym were great too. I am a Hilton Diamond member but this stay will make...
  • Ian
    Australia Australia
    We stay here whenever we come to Medan The staff here especially Eprianda and Agus made us feel so welcome and special we will definitely be back We booked two rooms this time and Jean in Reception was incredibly helpful in making sure the rooms...
  • Tim
    United Kingdom United Kingdom
    large and comfortable room decent pool well equipped and large gym
  • Ben
    Australia Australia
    Staff were extremely helpful friendly and polite. Food was excellent did not have one meal that i did not like. Beds were made up every day and rooms cleaned.
  • Mordechai
    Belgium Belgium
    Excellent staff. Huge, fully equipped, gorgeous rooms. They even set up my room on my birthday like a party: balloons, accesories, a special cake etc.
  • Eddma
    Malaysia Malaysia
    The warm welcome and the great facilities & assistance provided
  • Lusianna
    Indonesia Indonesia
    the staff were very friendly and helpful. facilites wer good. nice breakfast. friendly welcome. The hotel gave my husband a little birthday cake coz when checked in it was right as his birthday. that was special. Thank you for your service
  • Leonie
    Germany Germany
    Super Service Fast reaction time Good roomservice Pretty view Great bathroom
  • Sergey
    Russia Russia
    A nice hotel near Medan's centre. The staff were helpful all around recommending local restaraunts, helping with cars etc

Hotel surroundings

Restaurants
3 restaurants on site

  • Marriott Cafe
    • Cuisine
      Chinese • Indian • Indonesian • Japanese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Jade Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian
  • Prime Steakhouse
    • Cuisine
      Seafood • Steakhouse • Australian • Grill/BBQ
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal

Facilities of JW Marriott Hotel Medan
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Spa and wellness centre
  • Parking on site
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/performance
  • Happy hour
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Valet parking
  • Parking garage

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Indonesian

House rules
JW Marriott Hotel Medan takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
4+ years
Extra bed upon request
Rp 484,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Medan

  • JW Marriott Hotel Medan has 3 restaurants:

    • Prime Steakhouse
    • Jade Restaurant
    • Marriott Cafe
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at JW Marriott Hotel Medan is from 15:00, and check-out is until 12:00.

  • The prices at JW Marriott Hotel Medan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • JW Marriott Hotel Medan offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Golf course (within 3 km)
    • Fitness/spa locker rooms
    • Live music/performance
    • Happy hour
    • Swimming Pool
    • Bicycle rental
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Full body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
  • Room options at JW Marriott Hotel Medan include:

    • Twin/Double
    • Double
    • Twin
  • JW Marriott Hotel Medan is 800 yards from the centre of Medan. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at JW Marriott Hotel Medan can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Vegetarian
    • Halal
    • Asian
    • American
    • Buffet