Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms. Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. En suite bathroom features a shower, hairdryer and free toiletries. Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks. Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities. Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 21 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand
ibis

Property highlights

Situated in the best rated area in Surabaya, this hotel has an excellent location score of 8.8

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
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Guest review summary
Guests highlighted the <b>central location</b> and <b>friendly staff</b> at Ibis Surabaya City Center. The <b>breakfast</b> was appreciated, though some desired more variety. <b>Room comfort</b> and <b>cleanliness</b> received mixed reviews, with some noting noise issues due to thin walls. Overall, it offers good <b>value for money</b>.
This is an automated summary based on 82 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.5
Facilities
7.7
Cleanliness
7.9
Comfort
7.8
Value for money
8.1
Location
8.8
Free WiFi
7.7

Hotel surroundings

Restaurants
1 restaurant on site

  • Taste Restaurant
    • Cuisine
      Chinese • Indonesian • Seafood • Local • Asian • International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Facilities of Ibis Surabaya City Center

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Entire unit wheelchair accessible

Wellness

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Massage
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Indonesian

House rules
Ibis Surabaya City Center takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardCash is not accepted

FAQs about Ibis Surabaya City Center