Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that are best for Medan guests, reflecting North Sumatera culture with an authentic design ideal for business and leisure. This hotel is located right in Medan's business, shopping district, and local historical tourism such as Istana Maimun, Mesjid Raya, Tjong A Fie Mansion, and Kuil Shri Mariaman. Approximately 24 mi from the hotel, a 60-minute drive away from Kuala Namu International Airport. Being in Medan's Business and Shopping districts, Grand Mercure Medan Angkasa is located a one-hour car ride from Kuala Namu International Airport and within walking distance to the Train Station (Railink - Airport-to-City Center Express Train). Grand Mercure Medan Angkasa hotel is the perfect place to stay and explore the city, whether to visit historical sites or enjoy its unique cultural diversity. Grand Mercure Medan Angkasa welcomes you to experience the diversity of local culture in North Sumatra. Proudly local with world-class standards, discover the unexpected and gain a fresh perspective on your world.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top Location: Highly rated by recent guests (8.2)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 queen bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 king beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
8.2
Free Wifi
7.6
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Charles
    United States of America United States of America
    The decor of the lobby and common spaces was very lovely and the attention from the front desk staff and housekeeping was superb.
  • Ring
    United States of America United States of America
    Everything was exceptional! Staff was great, amenities great, room was clean and comfortable. For the price I couldn't have asked for a better stay. Sir Hotlan was amazing while we were eating breakfast. Very friendly and helpful! Terima kasih...
  • Linda
    Malaysia Malaysia
    3rd time staying here and the friendliness of the staff is to be commended. They will spend time to speak to you and genuinely interested in your well being. The chef Bapak Adinto made a special fried rice for my 85 years old aunty and making...
  • A
    Andrew
    Kenya Kenya
    Amazing staff. The hotel was very clean and great effort is clearly spent to maintain it, despite its obvious age. The breakfast buffet was an experience! Large selection of different food and drinks that were always replenished promptly and the...
  • Robert
    United Kingdom United Kingdom
    This was a excellent hotel. The breakfasts were amazing, the choice was extraordinary. Breakfast was outdoor next to or near the pool. Room was large, clean and comfortable. Staff helpful.
  • Brad
    United States of America United States of America
    Comfortable beds Hot shower Great ac Fantastic pool and gym Delicious huge breakfast buffet Nice lounge
  • Malcolm
    Australia Australia
    Location 1 minute from KLCC train station, easy walking distance to shopping malls, restaurants and bars.
  • Natalia
    Indonesia Indonesia
    Variety of breakfast meal, spacious room, clean room
  • Linda
    Malaysia Malaysia
    Ibnu, the supervisor at breakfast time was very friendly and chatty. He has good interpersonal skills and conduct his mannerism in a very professional way. Everyone is actually really good.
  • Meirini
    Indonesia Indonesia
    We appreciated the strategic location, ensuring convenience. The cleanliness was commendable. The breakfast buffet offered a variety of delicious options. The staff's professionalism, friendliness, and helpfulness stood out positively.

Hotel area info

Restaurants
2 Restaurants On Site

  • Orchid Restaurant
    • Cuisine
      American • Cantonese • Chinese • Indonesian • Seafood • Local • Asian • International
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Crystal Jade Restaurant
    • Cuisine
      Cantonese • Chinese
    • Ambience
      Family-friendly • Modern

Amenities of Grand Mercure Medan Angkasa
Great facilities! Review score, 8.2

Most popular amenities

  • 2 swimming pools
  • Airport shuttle
  • Free Wifi
  • Spa
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Bar

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – outdoor

  • Open all year
  • Pool/Beach towels

Pool 2 – outdoor

  • Open all year
  • All ages welcome
  • Pool/Beach towels

Spa

  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa
  • Fitness center

Languages Spoken

  • English
  • French
  • Indonesian
  • Chinese

House rules
Grand Mercure Medan Angkasa takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 500,000 is required on arrival. That's about $30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
10 - 16 years
Extra bed upon request
Rp 395,000 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Medan Angkasa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Grand Mercure Medan Angkasa

  • The prices at Grand Mercure Medan Angkasa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Grand Mercure Medan Angkasa is popular with guests booking family stays.

  • Grand Mercure Medan Angkasa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Steam room
    • Locker rooms
    • Yoga classes
    • Spa facilities
    • Spa/Wellness packages
    • Swimming pool
    • Fitness classes
    • Spa lounge/Relaxation area
    • Fitness
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Grand Mercure Medan Angkasa is 0.8 miles from the center of Medan. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Mercure Medan Angkasa has 2 restaurants:

    • Crystal Jade Restaurant
    • Orchid Restaurant
  • Check-in at Grand Mercure Medan Angkasa is from 2:00 PM, and check-out is until 12:00 PM.

  • Room options at Grand Mercure Medan Angkasa include:

    • Quad
    • Double