DoubleTree by Hilton Surabaya
DoubleTree by Hilton Surabaya
- Swimming Pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Lift
- Parking on site
Get the celebrity treatment with world-class service at DoubleTree by Hilton Surabaya
Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. With a shared lounge, the property also has a terrace, as well as a bar. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. At the hotel, the rooms have a desk. All rooms will provide guests with air conditioning, a safety deposit box and a flat-screen TV. A buffet, continental or Full English/Irish breakfast can be enjoyed at the property. At DoubleTree by Hilton Surabaya you will find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. The accommodation offers a children's playground. DoubleTree by Hilton Surabaya features amenities such as an on-site business centre and sauna. Popular points of interest near the hotel include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. Juanda International Airport is 17 km from the property.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Private parking
- Non-smoking rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
SustainabilityThis property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.- ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
- ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
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Guests who stayed here loved
Nur
Singapore“splendid spread of breakfast. Comfortable beds and very friendly staff”
Khairul Singapore“The swimming pool The pillows The TV Channel The housekeeper The front desk service The security guard service play important roles at Double Tree by Hilton, they did a great job, without fail to check every vehicles, be it clear weather or...”
Iliyana
Maldives“I like everything. The hotel Is very nice, quiet and safe for the guests. Room is comfortable. The breakfast was very good. Staff is helpful and kind.”
Maryanni Singapore“Good spread of breakfast with local delights. Friendly and helpful staffs. Situated along the food street Tunjugan.”- Nina
Australia“Rooms were lovely, the buffet breakfast, lunch and dinner were amazing and the pool was awesome. Staff were fantastic and thoughtful.” 
Elly
Indonesia“It offers quiet place and relaxing. We do enjoy the breakfast experience. Hope they will keep up the great service.”- Parasuraman
Malaysia“The staff were very friendly especially at the breakfast restaurant. Breakfast was excellent” 
Olivier
France“Nice room size, very clean, fantastic breakfast buffet, good wifi.”
Zainab Singapore“The staffs were exceptionally friendly & helpful.”- Maryanni Singapore“Buffet spread for breakfast was sumptuous and sufficient. Love that they promote local dishes and drinks such as pecel and Jamu. Staffs were all so friendly and accommodating. The hotel is also right infront of Tunjungan street, it is lively at...”
Hotel surroundings
Restaurants3 restaurants on site
- Makan Kitchen
- CuisineChinese • Dutch • Indonesian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free
- The Koffee Deli & More
- CuisineLocal • Asian • International
- Open forBrunch • Lunch • Dinner • High tea • Cocktail hour
- AmbianceModern
- Dietary optionsHalal • Vegetarian
- Cloud 22 Rooftop Bar
- CuisineLocal • International
- Open forDinner • Cocktail hour
Facilities of DoubleTree by Hilton SurabayaGreat facilities! Review score, 9.1
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Private parking
- Non-smoking rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Bath or shower
- Slippers
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Alarm clock
Outdoors
- Outdoor furniture
- Terrace
Activities
- Bicycle rental
- Cooking classAdditional charge
- Kids' club
- Nightclub/DJAdditional charge
- Children's playground
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Video
- Radio
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPrivate parking is possible on site (reservation is not needed) and charges may be applicable.
- Valet parking
- Parking garage
Reception services
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Car hire
- Soundproof rooms
- Lift
- Heating
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Kids' pool
- Fitness
- Sun loungers or beach chairs
- Fitness centre
- Sauna
Languages spoken
- Mandarin
- English
- Indonesian
House rulesDoubleTree by Hilton Surabaya takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Dear Valued Guest,
We are glad to have you and thank you for staying with us.
Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.
In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.
Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.
Should you have any concerns or inquiries, please do not hesitate to let us know by dialling GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.
Thank you and we wish you a pleasant stay!
FAQs about DoubleTree by Hilton Surabaya
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DoubleTree by Hilton Surabaya has 3 restaurants:
- Makan Kitchen
- The Koffee Deli & More
- Cloud 22 Rooftop Bar
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Yes, DoubleTree by Hilton Surabaya is popular with guests booking family stays.
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DoubleTree by Hilton Surabaya is 2.5 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.
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DoubleTree by Hilton Surabaya offers the following activities / services (charges may apply):
- Fitness centre
- Sauna
- Children's playground
- Kids' club
- Bicycle rental
- Swimming Pool
- Nightclub/DJ
- Cooking class
- Fitness
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Room options at DoubleTree by Hilton Surabaya include:
- Triple
- Suite
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Check-in at DoubleTree by Hilton Surabaya is from 14:00, and check-out is until 12:00.
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Guests staying at DoubleTree by Hilton Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegan
- Halal
- Asian
- American
- Buffet
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The prices at DoubleTree by Hilton Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
