Best Western Papilio Hotel
Best Western Papilio Hotel
- Free WiFi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Luggage storage
- Lift
- Parking on site
- Facilities for disabled guests
You might be eligible for a Genius discount at Best Western Papilio Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a minibar are provided. En suite bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialities as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business centre. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness centre. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Private parking
- Non-smoking rooms
- Fitness centre
- Room service
- Restaurant
- Facilities for disabled guests
Sign in, save money
Categories:
Select topics to read reviews:
Guests who stayed here loved
Ruojing
China“The hotel is well-equipped with a pleasant environment and a wide view. The swimming pool on the 8th floor is a great place to relax, especially at night when the views of the city lights are particularly beautiful. The service quality of the...”
Arzia
Indonesia“Everything is great I'd love to stay in this property and I will stay there next time😍”- Caroline
United Kingdom“Pool, staff were so helpful. Very clean beds really comfortable. Staff could not do enough for you. Indie the receptionist was great as was one of the senior staff who organised a doctor.” - Abdul
Pakistan“Very nice assortment for breakfast. Its outstanding” - Abdul Pakistan“Breakfast is always the very best and room service too. Location is amazing”
Mariapeni Indonesia“The suit room was great. We booked two room to accomodate my family. Asked connecting room, but not available. It is not a problem becauae they gave us room next to each other. The room is super spacious and clean, one king bed, two bathroom,...”- Abdul Pakistan“Breakfast was always the best, Room service is excellent, Staff is humble, clean up rooms was always very efficient”
- Robert
Netherlands“Close to toll road, and we stayed here before: always friendly and well prepared check-in: professional and a pleasure to arrive here as you know it will be good, no obstacles or hurdles. Also nice is the A&W just before the lobby. Now we stayed...” - Sisca Indonesia“Lokasi strategis dekat kemanapun tidak khawatir masalah makanan krn banyak tempat makan dan dibawah deket lobby ada A&W restoran. Anak2 happy”
Nurul74 Indonesia“Angenehme, freundliche Atmosphäre im ganzen Hotel Frühstücksbuffet sehr reichhaltig. Wir werden gern wieder kommen.”
Hotel surroundings
Restaurants1 restaurant on site
- Mariposa
- CuisineAmerican • Indonesian • Asian
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
Facilities of Best Western Papilio HotelGreat facilities! Review score, 8.2
Most popular facilities
- Free WiFi
- Private parking
- Non-smoking rooms
- Fitness centre
- Room service
- Restaurant
- Facilities for disabled guests
Bathroom
- Toilet paper
Food & Drink
- Restaurant
InternetWiFi is available in all areas and is free of charge.
ParkingPrivate parking is possible on site (reservation is not needed) and costs Rp 10,000 per hour.
- Parking garage
- Electric vehicle charging station
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
General
- Air conditioning
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Toilet with grab rails
Wellness
- Fitness
- Sun umbrellas
- Sun loungers or beach chairs
- Fitness centre
Languages spoken
- English
- Indonesian
House rulesBest Western Papilio Hotel takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Papilio Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about Best Western Papilio Hotel
-
Best Western Papilio Hotel is 2.8 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.
-
Yes, Best Western Papilio Hotel is popular with guests booking family stays.
-
Check-in at Best Western Papilio Hotel is from 14:00, and check-out is until 12:00.
-
The prices at Best Western Papilio Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
-
Best Western Papilio Hotel offers the following activities / services (charges may apply):
- Fitness centre
- Fitness
-
Best Western Papilio Hotel has 1 restaurant:
- Mariposa
-
Guests staying at Best Western Papilio Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
-
Room options at Best Western Papilio Hotel include:
- Double
- Suite
