Get the celebrity treatment with world-class service at The Arista Hotel Palembang

Located just across Palembang Icon Mall and offers free shuttle service to the mall, The Arista Hotel Palembang features an outdoor pool, spa and sauna. Offering 3 dining options, it also provides free Wi-Fi hotspots throughout the hotel. The property also offers airport pick up service at additional charge. Fitted with wooden flooring, rooms come with a flat-screen cable TV, seating area and tea/coffee-making facilities. A safety deposit box is also provided. Each room has a private bathroom with a bathtub and shower. Sultan Mahmud Badaruddin II International Airport is a 25-minute drive away. Guests can exercise in the fitness centre or head for a relaxing massage. The hotel also has a business centre and meeting facilities. Laundry and ironing services can be requested. Local and international dishes are served at 1000 Rasa Coffee Shop, Golden Abalone Restaurant and Brava Parlour. Other dining options include Onyx Lounge.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Halal, Asian, American

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
2 single beds
2 single beds
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.5
Comfort
10.0
Value for money
9.0
Location
9.0
High score for Palembang

Select topics to read reviews:

Guests who stayed here loved

  • Tjokorde
    Indonesia Indonesia
    Lokasi strategis, menu breakfast sangat variatif dengan pilihan makanan lokal

Hotel surroundings

Restaurants
3 restaurants on site

  • 1000 Rasa Coffee Shop
    • Cuisine
      Indonesian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal
  • Golden Abalone
    • Cuisine
      Chinese • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal
  • Brava Parlour
    • Cuisine
      Italian • International • European
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal

Facilities of The Arista Hotel Palembang
Great facilities! Review score, 9.5

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Additional bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Alarm clock

View

  • City view
  • Pool view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Activities

  • Live music/performance
  • Entertainment staff

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car hire
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adult only
  • Pool with view
  • Pool/beach towels
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun umbrellas
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Indonesian

House rules
The Arista Hotel Palembang takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests who would like to check-in or enter the hotel area are required to download and use PeduliLindungi app.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Arista Hotel Palembang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

FAQs about The Arista Hotel Palembang

  • The prices at The Arista Hotel Palembang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, The Arista Hotel Palembang is popular with guests booking family stays.

  • Room options at The Arista Hotel Palembang include:

    • Twin/Double
    • Double
    • Suite
    • Twin
  • The Arista Hotel Palembang is 0.9 miles from the centre of Palembang. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Arista Hotel Palembang is from 14:00, and check-out is until 12:00.

  • The Arista Hotel Palembang has 3 restaurants:

    • Golden Abalone
    • 1000 Rasa Coffee Shop
    • Brava Parlour
  • The Arista Hotel Palembang offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Spa facilities
    • Personal trainer
    • Fitness classes
    • Live music/performance
    • Entertainment staff
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Fitness
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.