A 5-minute walk from Austin MTR Station, West Inn offers basic non-smoking rooms with air-conditioned. At the 24-hour front desk, guests can make use of the safety deposit boxes or store their luggage. This Hotel was newly renovated as of July 2018. Fitted with free Wi-Fi, all guestrooms are fitted with a desk and a cable TV. The en suite bathroom is equipped with a shower. West Inn is a 10-minute walk from Temple Street. Taking Airbus A22, it is a 45-minute bus ride to Hong Kong International Airport. On-site parking is free. A business centre and tour desk are also available. Guests can rent a car to explore, or request for laundry services. There are no on-site dining options, but the hotel is surrounded by the eateries at Yau Ma Tei district.

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