You might be eligible for a Genius discount at The Upper House. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at The Upper House

Boasting a panoramic views of Victoria Harbour and the city, The Upper House is centrally located in Hong Kong Island right on top of Pacific Place, the city’s premier shopping mall. Directly links to Admiralty MTR station, it provides a modern fitness centre and free yoga classes during the weekend. Wi-Fi is available for free throughout the hotel and the Guest Experience Team offers 24-hour services. The Upper House Hong Kong’s non-smoking rooms are spacious and elegant, and come fitted with modern amenities. They have a large flat-screen TV, a luxurious bathroom with rainshower facilities and a bathtub, as well as, a free Maxi-bar offering a selection of refreshments. All rooms have an iPod touch providing tourist information and information about room service and the property. The hotel is located a 40-minute drive from Hong Kong International Airport and a 10-minute walk from Star Street featuring galleries, chic furniture outlets, trendy booksellers, cosy cafés and stylish restaurants. The Hong Kong Convention and Exhibition Centre is situated about 1 km away. Located on the 49th floor, Salisterra is an elevated neighbourhood bistro inspired by the colours and flavours of the Mediterranean. Located within Pacific Place, The Continental is a friendly and sophisticated European-inspired café that features a classically-influenced menu and a tranquil year-round terrace.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, American

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.5
Free WiFi
9.1
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Suet
    Australia Australia
    Fabulous room with amazing view. Great view for New Year's Eve fireworks. Professional and lovely staff. Room so spacious and clean. Love the free items in the mini bar. And thank you for the complimentary room spray - I love it!
  • Sulaiman
    Kuwait Kuwait
    The staff were very attentive and helpful and went above and beyond to make our stay comfortable It didn't feel like staying at a hotel it felt like staying at home The view from the room The room was very spacious Walking distance from an...
  • Jeremy
    France France
    As usual, breathtaking view. The rooms are just so beautiful, spacious, and luxurious. I love the style and the atmosphere. Great staff who got us a bigger room. Service is just great. Good location, easy to access the MTR station. Taxi/uber are...
  • Neil
    United Kingdom United Kingdom
    The staff were so friendly, the rooms are amazing, the views are fabulous and the location is excellent
  • Terry
    Hong Kong Hong Kong
    The Upper house always surprises me every time I come back, thoughtful, polite and nothing is too much trouble. Will always recommend it to people when they're in town.
  • Jessie
    Hong Kong Hong Kong
    Amazing bathroom and tub! The view of the harbour is impeccable. Great for a short stay or staycation, close to Pacific Place and major MTR stations.
  • Rong
    United Kingdom United Kingdom
    Location is perfect Beautiful room,amazing bathroom Excellent service,staff is very attentive to our needs and so helpful !
  • Terry
    Hong Kong Hong Kong
    The room is fantastic as always, very clean and the staff at Salisterra are all extremely helpful! Will stay again very soon!
  • Tammy
    United Kingdom United Kingdom
    I like the location with Pacific Place mall nearby. Relatively convenient location and with good public transport network. I like the restaurant on the top floor with stunning view. Staffs were attentive and polite.
  • Wadecawood
    Netherlands Netherlands
    I liked coming back after all these years and noticing how you have not skipped a beat !!!

Hotel surroundings

Restaurants
2 restaurants on site

  • Salisterra
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • The Continental
    • Cuisine
      European
    • Open for
      Lunch • Dinner • Cocktail hour

Facilities of The Upper House
Great facilities! Review score, 9.3

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • 2 restaurants
  • 24-hour front desk
  • Bar
  • Breakfast

Bathroom

  • Hairdryer
  • Bath

Outdoors

  • Sun terrace
  • Garden

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs HK$ 100 per hour.

  • Valet parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Wellness

  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage
    Additional charge
  • Fitness centre

Languages spoken

  • German
  • English
  • French
  • Hindi
  • Italian
  • Korean
  • Chinese

House rules
The Upper House takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
HK$ 880 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Changes of personal information is not allowed for non-refundable bookings.

Our offers are applicable to accommodation only and is not valid for events or weddings. Private events and marriage ceremonies may only be arranged within our Upper Suites with supplement charges. Please contact hotel for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Upper House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Upper House

  • Yes, The Upper House is popular with guests booking family stays.

  • The Upper House is 0.7 miles from the centre of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

  • The Upper House has 2 restaurants:

    • Salisterra
    • The Continental
  • Room options at The Upper House include:

    • Double
    • Suite
  • Guests staying at The Upper House can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
  • The prices at The Upper House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Upper House is from 15:00, and check-out is until 12:00.

  • The Upper House offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Yoga classes
    • Personal trainer
    • Fitness classes
    • Fitness