For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in.

In response to implementation of “New Regulation on Disposable Plastic Products” by the Hong Kong Government, and also support environmental protection efforts, we will no longer provide single-use plastic amenities in guest room starting from 22 April 2024. These include comb, toothbrush, toothpaste, razor and shower cap etc. We would suggest you to bring your own toiletries, should you request any of those items, please approach our Front Desk on ground floor for purchasing.

Pentalounge will be temporarily closed for renovation from 26 June (Wednesday) until further notice. We apologize for any inconvenience caused and look forward to the opportunity to host you soon.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el check-in. Ten en cuenta que todas las Peticiones especiales están sujetas a disponibilidad y puede haber cargos adicionales.

Huéspedes menores de 18 años sólo pueden hospedarse si son acompañados por alguno de sus padres o tutor legal.