When booking more than 3 rooms, different policies will be applied and all guest names are required. More information, please contact the property directly.

Please kindly note:

- Name changes are strictly prohibited for non-refundable bookings and within the hotel's cancellation policy.

- Third party payment by credit card is not accepted. Please contact the property directly for assistance on the third party payment.

- For non-refundable bookings, individual credit cards are required for each room booking and the total amount of room rates for the entire stay will be charged on the given credit card after reservation made.

- Guests are required to present the same credit card used to guarantee your booking when checking in and making payment at the hotel.

- A refundable deposit will be collected upon check-in for incidental charges.

- A 10% service charge is applied to the cancellation cost.

- For any reservation under the standard cancellation policy, approval code will be obtained from the given credit card for guarantee purpose.

- Each reservation must have individual names provided.

Please note that the hotel shuttle bus service will be suspended from 15 March 2020 until further notice.

Please note that the swimming pool is closed from Tuesday, 17 October 2023, 31 December 2024, inclusive and closed from Thursday, 11 July 2024 until Monday, 31 March 2025, inclusive

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.