Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-metre rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
2 single beds
2 single beds
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
9.1
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Xue
    Singapore Singapore
    - Extremely near the MTR station. Station exit is just diagonally opposite the entrance of the hotel. - It is near the Central, just 3 stops away. - Clean, spacious room with enough space for a large luggage and 2 cabin-sized luggages. -...
  • Nadia
    New Zealand New Zealand
    We were very surprised at the size of the twin room. We had plenty of space for our luggage and the size meant that are beds were not too close to each other.
  • Izsy
    United Kingdom United Kingdom
    I loved my stay here! The hotel is about a 30 second walk to the nearest subway station and is in a nice neighbourhood with shops and restaurants nearby. The staff were friendly and were happy to assist if needed. The room I stayed in was...
  • Charmaine
    United Kingdom United Kingdom
    Great staff at the concierge, super friendly and helpful! Excellent location with a short walk away to the MTR (local tube / subway / metro system)
  • Jiayi
    Singapore Singapore
    It’s very close to HKU station, staffs are very helpful. They offered baby cot before we asked for it when they noticed we have an infant with us. Very observant and go extra miles to ensure our needs are being met.
  • Hock
    Malaysia Malaysia
    Location and cleanliness. Close to food outlets and MRT. Staff friendly. Ms Iris in Cafe Malacca was most helpful and cheerful in serving us when we went for dinner at the cafe after a late check in. Thank you Iris.
  • Jo-anne
    Australia Australia
    Easy access to the MTR. Great little restaurants. Really made for a great experience
  • Roisin
    Ireland Ireland
    Lovely spacious and really comfortable rooms with great views. Right next to the HKU MTR (B2 exit). Best gym views I've ever seen! Lots of little cafes nearby for breakfast or snacks. 10 minutes from Central on the MTR.
  • Eleanor
    United Kingdom United Kingdom
    Really comfortable and spacious room with view of the harbour. Great amenities with rooftop pool and gym. Super clean and friendly staff.
  • Helen
    Singapore Singapore
    Appreciate the upgrade to a better room. good location. Convenient and accessible. A number of small restaurants around the hotel. Also very near to Victoria Peak. This is the third time I am staying there.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe Malacca
    • Cuisine
      Malaysian • Singaporean
    • Ambiance
      Family friendly • Modern

Facilities of Jen Hong Kong by Shangri-La
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs HK$ 350 per day.

    Reception services

    • Concierge service
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Babysitting/child services
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box

    General

    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Emergency cord in bathroom
    • Toilet with grab rails
    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Seasonal
    • Pool with view

    Wellness

    • Fitness
    • Fitness centre

    Languages spoken

    • English
    • Chinese

    House rules
    Jen Hong Kong by Shangri-La takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:30
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.

    Please note that rates for extra beds do not include breakfast.

    Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Jen Hong Kong by Shangri-La

    • Check-in at Jen Hong Kong by Shangri-La is from 14:00, and check-out is until 12:00.

    • Guests staying at Jen Hong Kong by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

      Breakfast option(s) include:

      • Buffet
    • Room options at Jen Hong Kong by Shangri-La include:

      • Suite
      • Twin
      • Double
    • Jen Hong Kong by Shangri-La offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool
    • The prices at Jen Hong Kong by Shangri-La may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Jen Hong Kong by Shangri-La is 1.5 miles from the centre of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Jen Hong Kong by Shangri-La is popular with guests booking family stays.

    • Jen Hong Kong by Shangri-La has 1 restaurant:

      • Cafe Malacca