-Please note that the guest’s name must be the same as the holder's name on the credit card used for the booking.

-Please note that for non-refundable bookings and the hotel's cancellation policy, name changes are strictly prohibited

-Please note that the hotel does not accept third party payment by credit card. Please contact the hotel directly for assistance with third party billing.

-Please note that breakfast included rates include breakfast for 2 adults only

-Please note that for non-refundable bookings, full payment for the entire stay must be made via the nominated credit card, with the exception of debit (electronic) and American Express. Guests are required to present the same credit card provided at the time of booking upon check-in for payment verification

-Please present the same credit card used to guarantee the reservation (the name of the cardholder and the name on the reservation must be the same) when checking in and making payment at the hotel.

-Please note that bookings of 8 or more rooms will be treated as group bookings and full prepayment will be required at the time of booking.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Por favor, informe Grand Bay View Hotel antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação.

Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.