-Please note that the guest’s name must be the same as the holder's name on the credit card used for the booking.

-Please note that for non-refundable bookings and the hotel's cancellation policy, name changes are strictly prohibited

-Please note that the hotel does not accept third party payment by credit card. Please contact the hotel directly for assistance with third party billing.

-Please note that breakfast included rates include breakfast for 2 adults only

-Please note that for non-refundable bookings, full payment for the entire stay must be made via the nominated credit card, with the exception of debit (electronic) and American Express. Guests are required to present the same credit card provided at the time of booking upon check-in for payment verification

-Please present the same credit card used to guarantee the reservation (the name of the cardholder and the name on the reservation must be the same) when checking in and making payment at the hotel.

-Please note that bookings of 8 or more rooms will be treated as group bookings and full prepayment will be required at the time of booking.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Grand Bay View Hotel con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.