Please kindly note, guests are required to present the same credit card used in the booking upon check-in or making payment on site. For those who would like to use a third party credit card (VISA, Master or JCB) are required to inform the property in advance. The contact info can be found on the confirmation after booking made.

In response to environmental protection and sustainable development, for guests who stay more than one night, our hotel will only provides designated day room cleaning services. Standard rooms are cleaned on Mondays, Wednesdays, and Fridays, while suites are cleaned on Tuesdays, Thursdays, and Saturdays. Housekeeping will be operated from 9am to 5pm.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知AKVO Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。

入住時須支付 HK$ 1,000 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 14 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。