Get the celebrity treatment with world-class service at Crowne Plaza Resort Guam

Set on the pristine white, sandy beaches of central Tumon Bay, Crowne Plaza Guam is the ideal hotel for your next Micronesian vacation. The resort has fully renovated all of its 321 rooms and also transformed the restaurants and bars, gardens, pools and beach experience. Crowne Plaza Resort Guam is within a quick drive or walk of Guam’s central shopping and entertainment district and also offers easy access to several military bases on the island Ideally located on exciting hotel row, most of the resort’s rooms offer a spectacular view of Tumon Bay and the ocean. Families with a need for additional space can relax in one of our Family Suites or 1-Bedroom Suites. Club Level rooms are located on the top floors of the resort and include access to the Club Lounge with complimentary refreshments and snacks daily. Guest can relax by one of the resort’s two pools or discover your adventurous side with on-site watersports. A Kids’ Pool provides a safe and fun environment for children. The Terrace offers all-day dining buffet-style and the Infinity Bar is the ideal spot to watch the sun set into the aquamarine waters of the Pacific Ocean. Major tourist attractions, diving, deep-sea fishing and world-class golf facilities are easily accessible from Crowne Plaza Resort Guam and are just a few minutes drive from the hotel. Discover the spirit of Micronesia at Guam’s reimagined upscale resort!

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 large double bed
or
2 double beds
1 large double bed
or
2 double beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.3
Location
8.8
Free WiFi
8.5
High score for Tumon
Select topics to read reviews:

Guests who stayed here loved

  • Bong
    South Korea South Korea
    Nice view, clean and comfortable room and facilities. Not crowded.
  • Taishajason
    Japan Japan
    The location right on the beach was gorgeous. The hotel itself is large and right on the main road for easy access to Guam's version of Uber called Stroll. There is also a loop bus that has a stop near the hotel. The staff were all very...
  • Réamann
    Japan Japan
    It's a great family choice for Guam, and seems to be offer good value for money, in comparison to other hotels in the area. I would consider coming back to the Crowne Plaza Guam.
  • Marinella
    Philippines Philippines
    The hotel was newly refurbished, the room feels like new and the bed and pillows were very comfortable. They charged us well for 3 persons in one room (thus the extra bed) but the room was soo tiny you can barely move around it. The breakfast...
  • Claire
    Japan Japan
    We thought the renovations had been done beautifully. Everything was new and modern. Very clean. Staff were so friendly and accommodating. There was an issue with our breakfast and after speaking to booking.com it was all taken care of which we...
  • Chika
    Japan Japan
    Friendly and kind staffs, clean pool, clean guest room, and nice interior design.
  • Jian
    South Korea South Korea
    It's very clean, delicious food, and calm place
  • Genki
    Japan Japan
    All things are clean and comfortable. Staff is always friendly.
  • Glenn
    Philippines Philippines
    the beach is just in front, the pool is good the breakfast is good, staffs are accomodating and warm.
  • Lubos
    United Arab Emirates United Arab Emirates
    Seems like refurbished hotel, feeling was quite as new. Located on the big beach with slides for kids.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • When is the best time to visit your property for the perfect beach holiday?

    June to December is considered the rainy season. However, Guam receives its share of bad weather at any time of the year.
    Answered on 27 November 2019
  • Free pick up and drop from and to the airport?

    Our transportation services are paid services only.
    Answered on 13 February 2023
  • If I book 1 unit, how many rooms & how many beds will be? We want two rooms & three beds.

    Hafa Adai, Need to book 2 rooms, either Garden View, Ocean View or Ocean Front. Ensure to add remarks to assign connecting room. There is connecting f..
    Answered on 5 August 2024
  • Good day! Our arrival to Guam is 6:30am local time. Is it possible to do early check in or do we have to book the day prior to our arrival (11/1)? tnx

    Hada Adai and warm greetings from Crowne Plaza Resort Guam! Our standard check in time is from 3:00pm. Based on the arrival time you provided, your w..
    Answered on 11 September 2023
  • We will arrive at the airport at 2am on June 25th and need to check out at 1am on July 3rd. It will be a late check-in and an early check-out. how?

    Check-in time is at 15:00 PM, therefore, the day prior is needed for the midnight room guarantee. Check-out is 12:00 PM, therefore, the day after is n..
    Answered on 4 June 2024
  • Do you offer extra beds?

    Dear Guest, Please kindly be informed that our extra bed is available with an additional charge of $50 + 11% tax per night per room.
    Answered on 23 January 2024
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • The Terrace
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Crowne Plaza Resort Guam
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Beachfront
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Activities
  • Live music/performance
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Beach
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional charge
  • Table tennis
  • Children's playground
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Key card access
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Suitable for kids
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Japanese
  • Korean
  • Filipino
  • Chinese

House rules
Crowne Plaza Resort Guam takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. That's about £76. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheCash is not accepted

The fine print
Need-to-know information for guests at this property

The airport shuttle service will incur an additional charge of USD 35 per car.

The airport shuttle service can accommodate a maximum of 4 guests per car.

Please inform Crowne Plaza Resort Guam in advance if you want to use the service and provide them with your flight details, using the contact details found on the booking confirmation.

Please let Crowne Plaza Resort Guam know your expected arrival time in advance. You can use the special requests box when booking, or contact the property using the contact details found on the booking confirmation.

Children aged 11 years and below can stay free of charge when using existing bedding.

Our Beach Access, Kids Pool and Kids Club are reopening as of May 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crowne Plaza Resort Guam in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Resort Guam

  • Crowne Plaza Resort Guam offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Children's playground
    • Snorkelling
    • Table tennis
    • Diving
    • Canoeing
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Hair cut
    • Beach
    • Facial treatments
    • Happy hour
    • Fitness
    • Swimming Pool
    • Beauty Services
    • Water sport facilities on site
    • Hair styling
    • Themed dinner nights
    • Manicure
    • Live music/performance
    • Hair colouring
    • Hair treatments
    • Entertainment staff
    • Pedicure
  • Yes, Crowne Plaza Resort Guam is popular with guests booking family stays.

  • The nearest beach is just 50 yards from Crowne Plaza Resort Guam. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Crowne Plaza Resort Guam include:

    • Suite
    • Double
  • Guests staying at Crowne Plaza Resort Guam can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet
  • The prices at Crowne Plaza Resort Guam may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Crowne Plaza Resort Guam is from 15:00, and check-out is until 12:00.

  • Crowne Plaza Resort Guam has 1 restaurant:

    • The Terrace
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Crowne Plaza Resort Guam is 350 yards from the centre of Tumon. All distances are measured in straight lines. Actual travel distances may vary.