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Located in the heart of Ioannina, this exclusive hotel offers fine dining, luxurious and elegant accommodations and a professional spa center with a seasonal outdoor swimming pool. Free WiFi is available throughout. Each one of the Grand Serai Congress and Spa rooms and suites is beautifully appointed, decorated in a style reminiscent of the East and features warm, elegant décor with delicate fabrics. All rooms are soundproofed and have air conditioning and a TV. Guests can start the day with a complimentary breakfast within a luxurious environment. For light lunch or dinner, guests can choose the Yasemi Restaurant. The sophisticated bar is an ideal setting for sipping exclusive cocktails and socializing. For ultimate relaxation and wellbeing, Grand Serai’s private spa offers the latest in health and beauty treatments. Guests can take a refreshing swims at the large outdoor pool. Those who wish to explore Ioannina can enjoy the convenience of the Grand Serai Congress and Spa's central location.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
and
1 sofa bed
or
1 king bed
and
1 sofa bed
Bedroom
1 king bed
Living room
2 sofa beds
2 twin beds
or
1 queen bed
2 twin beds
and
1 queen bed
2 twin beds
and
1 queen bed
2 twin beds
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Guest review summary
Guests praised the Grand Serai Congress and <b>Spa</b> for its excellent staff and rich <b>breakfast</b>. The <b>central location</b> was appreciated for easy access to attractions. <b>Room comfort</b> received mixed feedback, with some noting issues. The <b>swimming pool</b> also had varied opinions, with some guests finding it less enjoyable.
This is an automated summary based on 147 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.5
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.5
Location
9.4
Free Wifi
8.7

Hotel area info

Restaurants
1 Restaurant On Site

  • ΓΙΑΣΕΜΙ
    • Cuisine
      Greek • Mediterranean

Amenities of Grand Serai Congress and Spa
Great facilities! Review score, 8.9

Most popular amenities

  • 2 swimming pools
  • Free parking
  • Family rooms
  • Spa
  • Free Wifi
  • Restaurant
  • Facilities for disabled guests
  • Fitness center
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorAdditional charge

  • Open all year
  • Adults only

Pool 2 – outdoorFree!

  • Seasonal
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • Greek
  • English

House rules
Grand Serai Congress and Spa takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 10 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Free
Crib upon request
Free
2 - 3 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that the Gala Dinner (24/12 & 31/12) is not included in the Christmas and New Year's half-board rates.

Festive dinner on Holy Saturday and the Easter Meal Feast on Easter Sunday are not included in the half board rates.

Parking is subject to availability due to limited spaces.

License number: 0622K015A0151001

FAQs about Grand Serai Congress and Spa

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Grand Serai Congress and Spa include:

    • Double
    • Triple
    • Suite
    • Twin/Double
  • Grand Serai Congress and Spa has 1 restaurant:

    • ΓΙΑΣΕΜΙ
  • Yes, Grand Serai Congress and Spa is popular with guests booking family stays.

  • Grand Serai Congress and Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Body treatments
    • Locker rooms
    • Fitness
    • Beauty services
    • Spa lounge/Relaxation area
    • Swimming pool
    • Spa facilities
    • Spa/Wellness packages
  • Grand Serai Congress and Spa is 1,950 feet from the center of Ioannina. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Grand Serai Congress and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Vegetarian
    • American
    • Buffet
  • The prices at Grand Serai Congress and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Grand Serai Congress and Spa is from 3:00 PM, and check-out is until 11:00 AM.