Please note that children under the age of 8 are not permitted in the swimming pool, hot tub, steam room or sauna. Children aged 8 and above must be supervised at all times. Children access trimmings are between 09:00am to 12:00pm and this must be reserved in advance. The minimum age for a spa treatment or to access the gym is 16 years. As of 8th April 2024 Club rooms and Suites include access for 2 hours daily to the pool and Spa area from 7am – 10pm. Unlimited access to the Gym between 7am and 10pm. Drinks served from 5 – 7.30pm, in the Club Lounge (this menu will change periodically). Deluxe bedroom, will not be offered the pool facilities. For non-refundable bookings, guests are required to present the same card that was used to make the reservation on check-in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit in case of any incidentals, GBP 50 per night up to GBP 250 total is required on arrival. This will be collected by credit or debit card and will be released back to you.

Montcalm Collection is upgrading our spas across the Montcalm hotels starting with Royal London House.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Puwede lang mag-check in ang mga guest na wala pang 18 taong gulang kapag may kasamang magulang o official guardian.

Kailangan ng damage deposit na £250 sa pagdating. Kukunin ito sa pamamagitan ng credit card. Makukuha mo ang reimbursement sa check out. Ire-refund nang buo ang deposit mo sa pamamagitan ng credit card, pagkatapos na mag-inspect ng accommodation mo.