Although the hotel does not have private parking facilities due to its prominent location in the town centre, it is located very close to a public pay display car park. It is only chargeable between the hours of 08:00 - 18:00, and overnight it is free (advisable to put a ticket on your car overnight as it does not start charging until the morning, so then saving you the inconvenience of rushing out early in the morning). There are also numerous alternative parking facilities around the town, some of which are free and all within walking distance of the hotel.

Check-in after 23:00 is only possible by contacting the property at least 48 hours in advance. Reception closes at 23:00 after which access is not possible.

Please note that extra beds can only be accommodated in selected Superior and Executive rooms, subject to a charge per night.Extra beds should be requested before arrival and are only guaranteed once confirmed by the hotel.

Pets: Assistance & guide dogs are permitted.

We welcome well-behaved dogs in selected rooms, at an additional rate of £20 per dog and up to a maximum of 2 small dogs. The Hotel reserves the right to decline your request.

請提前告知Swan Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。

入住時須支付 £100 損壞押金。 您將透過信用卡支付費用。 您辦理退房時將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。