Full payment for all bookings will be charged at the time of booking. All major credit & debit cards are accepted excluding American Express.

All bookings will include a temporary membership fee per person per night. (Full, existing members of Hostelling Scotland and HI using these channels are not entitled to a membership refund).

Individual reservations (Up to 9 persons) - can cancel free of charge until 3 days before the arrival date. If cancelled within the 3 days before the arrival 100 percent of the total price will be charged.

Groups reservations (more than 9 persons) - different policies and additional supplements will apply. More than 8 weeks (57 days or more) 20% of total cost. 8 – 4 weeks (56- 29 days) 55% of total cost. 4 – 0 weeks (28 - 0 day) 100% of total cost.

No stag or hen parties are permitted at any youth hostel.

Should guests be entitled to a refund or part refund please note that these are processed by Hostelling Scotland National Office, Stirling. It may take 7 to 10 working days from the date of cancellation request for the refund to be processed back onto the original card used.

From the age of 12 to 15 years, young people must be accompanied by a parent or guardian of the same gender when booking a bed within shared accommodation (Please note that due to demand at this location shared accommodation can be unisex). Parties with young children (under 5 years) will only be accommodated in private rooms, where available

Hostelling Scotland advise that additional notice be given to the destination youth hostel when travelling with children, to ensure that suitable accommodation is available. There is no capacity for extra beds or cots.

Check-in from 17.00 until 22.00 and check-out from 08.00 until 10.00. The hostel is closed during the day between 10.00 and 17.00, though access may be arranged – please contact the hostel in advance.

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 Kirkwall Youth Hostel에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.