In the historic city center, Crowne Plaza Chester, an IHG Hotel features an indoor heated pool, hot tub and a gym. On-site private parking is available for an additional fee. The hotel's rooms feature a flat-screen TV with satellite channels. Each room includes a private bathroom with a hairdryer, bathrobes and slippers. British cuisine can be enjoyed at the restaurant. A spa, steam room and a sauna are available in the property. Chester Zoo is less than a 15-minute drive away, while Chester Cathedral is just a 5-minute walk away. The nearest airport is Liverpool John Lennon Airport, 27 mi from the hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Located in the heart of Chester, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Full English/Irish, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
2 twin beds
or
1 full bed
2 sofa beds
and
1 queen bed
1 sofa bed
and
1 queen bed
2 twin beds
or
1 full bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 king bed
and
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Tourism
Guest review summary
Guests loved the <b>central location</b> of the accommodation, making it easy to explore Chester. The staff were frequently praised for their friendliness and helpfulness. <b>Breakfast</b> received positive feedback for its variety. <b>Room comfort</b> had mixed reviews, with some finding it stuffy. <b>Parking</b> was also a mixed point, with limited spaces and additional costs.
This is an automated summary based on 1,024 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.1
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
9.4
Free Wifi
8.4

Hotel area info

Restaurants
1 Restaurant On Site

  • Stables Bar and Grill Restaurant
    • Cuisine
      British • Local • European
    • Open for
      Breakfast • Brunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Crowne Plaza Chester by IHG
Great facilities! Review score, 8.7

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Spa
  • Free Wifi
  • Family rooms
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • BBQ facilities
    Additional charge
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs £17 per day.

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish
  • French
  • Hungarian
  • Polish
  • Romanian
  • Russian

House rules
Crowne Plaza Chester by IHG takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubCash is not accepted

The fine print
Must-know information for guests at this property

Pre-payable rates cannot be canceled, transferred or refunded in any event, including on race nights.

Please note that all Special Requests, including bed preference are subject to availability.

Children aged up to 13 years sharing parents room are accommodated for free.

There are no restrictions on times, for children to use the pool.

When booking 6 rooms or more, different policies and additional supplements will apply.

Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.

Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £17.00 per 24hrs.

Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Crowne Plaza Chester by IHG

  • Check-in at Crowne Plaza Chester by IHG is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Crowne Plaza Chester by IHG can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet
  • Room options at Crowne Plaza Chester by IHG include:

    • Double
    • Suite
  • Crowne Plaza Chester by IHG is 1,150 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.

  • Crowne Plaza Chester by IHG has 1 restaurant:

    • Stables Bar and Grill Restaurant
  • Crowne Plaza Chester by IHG offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Swimming pool
    • Beauty services
    • Personal trainer
    • Facial treatments
    • Locker rooms
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Fitness classes
  • The prices at Crowne Plaza Chester by IHG may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Chester by IHG on this page.