The Chester Grosvenor
The Chester Grosvenor
- Free Wifi
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
- Baggage storage
- Heating
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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Parking on site
- Spa
- Free Wifi
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
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Sustainability certification
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Guests who stayed here loved
- Stephen
United States of America“All staff made you feel most welcome the rooms were out standing” - Simon
United Kingdom“The room was lovely and the food was excellent. The staff were always very hekpful.” - Brian
Ireland“The breakfast was excellent my husband said he had the best English ever” 
Isobel United Kingdom“location, friendly professional staff. Comfortable surroundings. Good breakfast.”
Richard United Kingdom“Everything. It costs a bit more but you get what you pay for! Not really used to this sort of hotel and it took me by surprise when housekeeping rang to see if we wanted our bed turning down. We did enjoy the continental breakfast in the room. ...”
Hilchey
Canada“Clean and upscale. Comfortable room. Friendly staff”
Morgan United Kingdom“Center of town lots of food and shopping to be done”- Mary United States of America“Fantastic location and true luxury. Excellent service, and divine food in the Brasserie!”
Steve United Kingdom“Everything, very warm welcome, could not do enough for you!”- Michael United Kingdom“The location is fantastic could not ask for better. Parking was easy using the shopping center car park which is connected to the hotel. We got a free suite upgrade with a very spacious room. Hotel is a little dated but adds to its charm....”
Hotel area info
Restaurants2 Restaurants On Site
- Arkle
- CuisineBritish
- Open forDinner
- Dietary optionsVegetarian • Vegan • Gluten-free
- La Brasserie
- Open forBreakfast • Lunch • Dinner
Amenities of The Chester GrosvenorGreat facilities! Review score, 8.8
Most popular amenities
- Parking on site
- Spa
- Free Wifi
- 2 restaurants
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
Room Amenities
- Clothes rack
Living Area
- Sitting area
- Desk
Media & Technology
- Cable channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingPublic parking is available on site (reservation is not needed) and costs £10 per day.
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilities
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
General
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Heating
- Packed lunches
- Carpeted
- Elevator
- Ironing facilities
- Facilities for disabled guests
- Suit press
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Upper floors accessible by elevator
Spa
- Full-body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- SpaAdditional charge
Languages Spoken
- English
- Spanish
- French
- Italian
- Polish
House rulesThe Chester Grosvenor takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine printMust-know information for guests at this property
Arkle is open Wednesday to Saturday inclusive.
Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized.
Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.
Please note that payment must be from the original card used to make the booking.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about The Chester Grosvenor
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Room options at The Chester Grosvenor include:
- Double
- Suite
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The prices at The Chester Grosvenor may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at The Chester Grosvenor can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- Breakfast to go
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Check-in at The Chester Grosvenor is from 3:00 PM, and check-out is until 11:00 AM.
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The Chester Grosvenor offers the following activities/services (charges may apply):
- Spa
- Massage
- Foot massage
- Back massage
- Hand massage
- Neck massage
- Head massage
- Full-body massage
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The Chester Grosvenor is 650 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.
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The Chester Grosvenor has 2 restaurants:
- Arkle
- La Brasserie
