Guests are required to contact Vacancéole after booking to get all the necessary information regarding your stay (reception opening hours, accommodation address, additional services available, things to do in the area and other practical information).

For more information regarding accommodation for guests with reduced mobility, please contact the property.

Guests planning to arrive outside of reception opening hours are requested to call the property in advance in order to arrange a check-in time.

Please note that only 1 pet per accommodation is allowed, for an extra charge of EUR 12 per day.

Please note that for stays from 1 to 6 nights, bed linen, towels and TV are provided.

Bed linen and towels change is possible upon request and for an extra charge.

End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests.

For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge.

For hygiene reasons, long wetsuits, swimming shorts, and more generally all loose clothing, are prohibited.

The pool area is prohibited for people dressed other than in the swimsuits mentioned above.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Goste se moli da unaprijed obavijeste smještajni objekt Vacanceole - Residence les Demeures du Ventoux o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije.

Polog za slučaj štete u iznosu od 300 € potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 14 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta.