For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels.

End-of-stay cleaning is included.

For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment. It is possible to arrive outside reception opening hours, simply contact the residence in advance.

Pets are accepted (less than 5 kg) for 5€ per night.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Zenitude Hôtel Résidences Marseille Saint-Charles您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

入住時須支付 € 200 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。