“When elegance and modernity meet an old mansion…” The Urban Hotel is originally the home of a former spinner, Monsieur Pouillet, at the time when Lille and its metropolis prospered thanks to the weaving industry. Dating from 1880, it continues to shine as a hotel complex with its Napoleon III style, marble floors and original moldings. Located 1.2 mi from the center, 0.9 mi from the Grand Palais and 1.6 mi from Old Lille, take advantage of our free parking to walk, by metro (Porte de Valencienne 4 minutes, directly connecting Lille-Europe and Lille-Flandres stations) or by bike thanks to the V'lille station, which is also less than 4 minutes away. Our rooms, renovated in 2022, invite you to a moment of rest after a day of tourism or work & before a tasty breakfast where we prefer local products. Our rooms will seduce you with their sleek design as well as their comfort and amenities. The Rococo Restaurant offers creative cuisine based on local products offered by our Chef Jean-François and his team. On sunny days, relax in the sun on our terrace or in our garden.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 queen bed
1 full bed
1 twin bed
and
1 queen bed
1 king bed
1 full bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
9.1
Facilities
7.9
Cleanliness
8.4
Comfort
8.3
Value for money
7.7
Location
7.8
Free Wifi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Asti
    Belgium Belgium
    Everything Private parking with code and close by a bus stop make it easy to go to city center. Beautiful rococco decor and one of the best bed we ever had.
  • Wouter
    Netherlands Netherlands
    Private parking. A lot of cars on the street had broken windows.
  • Shavony
    Netherlands Netherlands
    There’s free closed parking lot for guests but the hotel can’t guarantee that there will be space upon arrival. The hotel was quite homey and the staff very friendly. If you’re coming by car this is the perfect stay for a great value.
  • Irkab
    United Kingdom United Kingdom
    Another unique old property, nicely done. We appreciated the on site secure parking.
  • Tom
    United States United States
    The hotel itself is beautiful, not some cookie-cutter dump like some of the hotels near the train stations, etc., and I very much appreciated that. The employees were great, on the whole -- polite, accommodating, and competent. And my room was a...
  • Georginamg
    Netherlands Netherlands
    We stayed here before in a room in the ground floor (more noisy). This time we stayed in the 2nd floor, it was a bit better and we could leave the window open at night. There's airco, by the way, if it's very hot. Hotel has secured free parking....
  • Dorka
    Hungary Hungary
    I got upgraded so my room was beautiful and way bettet than what i paid for
  • Richard
    United Kingdom United Kingdom
    Great location in the city as well as close to the Eurotunnel. The property was nice and clean, well maintained from a historic perspective.
  • Elaine
    Switzerland Switzerland
    Great restaurant, wonderful Friendly staff and security parking
  • Maksymilian
    Poland Poland
    Great place to stay a night on a road. Everything was nice and tidy, amenities were as expected. Parking was enough, and it was private, behind a automatic gate.

Hotel area info

Restaurants
1 Restaurant On Site

  • Rococo Restaurant
    • Cuisine
      French

Amenities of Best Western Urban Hotel

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Inner courtyard view
  • City view

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • French

House rules
Best Western Urban Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
From 3:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about $103. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 15 years
Extra bed upon request
€ 10 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to check-in before 23:00. Please note that the room is not guaranteed after this time. If you cannot change your arrival time, please contact the hotel before 23:00 local time.

Please note that access to the hot tub is at an extra charge.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Best Western Urban Hotel

  • The prices at Best Western Urban Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Urban Hotel has 1 restaurant:

    • Rococo Restaurant
  • Guests staying at Best Western Urban Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Best Western Urban Hotel offers the following activities/services (charges may apply):

    • Check-in at Best Western Urban Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • Room options at Best Western Urban Hotel include:

      • Single
      • Double
      • Triple
    • Best Western Urban Hotel is 1.1 miles from the center of Lille. All distances are measured in straight lines. Actual travel distances may vary.