If you plan to arrive outside the reception hours, please contact the property.

Please note that the car park is located in front of 15 rue de Grillenbreit, 68000 Colmar. Guests are kindly asked to notify the property upon reservation if they wish to book a parking space.

Please note that the reception desk is located in front of 1 rue de Grillenbreit, 68000 Colmar.

Please note that guests must bring their own supplies to wash dishes such as dishwasher tablets/liquid, sponges and cloths.

Please note that all rooms are not accessible by lift. Rooms with lift access are possible upon prior request. You can use the Special Requests box when booking or contact the property directly with the contact details found in your booking confirmation.

Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost.

A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels.

For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.

For reservations of 5 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation.

Renovation work of the breakfast room will be carried out from 01-20-2025 to 02-01-2025. A takeaway breakfast will be proposed during the renovation work for €9.5 per adult and €5.5 per child from 4 to 12 years old.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el check-in. Ten en cuenta que todas las Peticiones especiales están sujetas a disponibilidad y puede haber cargos adicionales.

Informa al Odalys City Colmar La Rose d'Argent tu hora de llegada con anticipación. Puedes utilizar el apartado de Peticiones especiales al reservar, o contactar al alojamiento directamente con la información de contacto que puedes encontrar en tu confirmación.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

Se solicita un depósito contra daños de € 250 al llegar. Se cobrará mediante tarjeta de crédito. Se te reembolsa dentro de los 7 días posteriores al check-out. El depósito se reembolsará por completo mediante tarjeta de crédito una vez revisado el alojamiento.