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Located in Palma de Mallorca, 1.4 miles from Playa Ca'n Pere Antoni, Protur Naisa Palma Hotel provides accommodations with a terrace, private parking, a restaurant and a bar. This 4-star hotel offers a concierge service, a tour desk and free WiFi. Guests can use the spa and wellness center with an indoor pool, fitness center, and sauna, as well as a shared lounge. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Protur Naisa Palma Hotel every room has bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast. The area is popular for cycling, and bike rental and car rental are available at Protur Naisa Palma Hotel. Speaking Catalan, German, English and Spanish, staff are willing to help at any time of the day at the reception. Popular points of interest near the hotel include Passeig del Born Avenue, Palma Intermodal Station and Plaza Mayor. Palma de Mallorca Airport is 5.6 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Protur Hotels
Hotel chain/brand

Property highlights

Located in the best-rated area in Palma de Mallorca, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 twin bed
1 queen bed
or
2 twin beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.6
Location
9.3
Free Wifi
9.1
Select topics to read reviews:

Guests who stayed here loved

  • M
    Canada Canada
    The property was fantastic for a short city stay. The amenities were great- both the roof deck and spa pools and a very well equipped gym Rooms were large, comfortable and well appointed. Would highly recommend. Also. The staff were just lovely
  • L
    Lisa
    United States of America United States of America
    The staff was friendly. Walking distance to restaurants and the historic part of the city. We enjoyed the rooftop pool. My son liked the gym.
  • Cassidy
    Canada Canada
    Great location, clean rooms, beautiful roof top. Very good breakfast in the morning with lots of options!
  • Danielle
    United States of America United States of America
    Great location, the staff were so friendly and helpful!
  • Whitney
    United States of America United States of America
    Staff was very helpful. Very quiet rooms and good location to Palma. The pool upstairs is wonderful and beds and room very clean. Easy to navigate to all the sights and would recommend to all.
  • Helen
    United Kingdom United Kingdom
    Location was good on a quiet street but very close to the coast and the historic city centre , glass doors on wardrobe were great, bench in front of window was good use of space, beds were comfy, staff very friendly and helpful, breakfast was good
  • Luke
    Qatar Qatar
    Great location, easy walking distance to all the sights. Hotel facility were beyond expectations for a city hotel (gym, indoor / outdoor pool / sauna). Breakfast had a good variety. Friendly, helpful staff.
  • Ivan
    Germany Germany
    Great location and great stuff. The room was spacious and clean. The hotel provided everything we needed. There is a small indoor pool, that we used on the rainy days. Also there was a spa. As a cherry on top, there is a rooftop pool, but we...
  • Mark
    United States of America United States of America
    The staff was excellent, Hotel Lobby and rooms are clean and inviting. Breakfast was outstanding. Indoor pool, steam and dry saunas were wonderful for Our January stay. The rooftop pool was too cold but the space is wonderful
  • B
    Brophy
    United Kingdom United Kingdom
    lovely hotel perfect location Staff excellent. Always helpful and knowledgeable.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Do you have free of charge sunbeds to use by the outdoor pool?

    Dear customer, Many thanks for your interest at Protur Naisa Palma. The hotel provide of sunbeds and they are free of charge. But there are also bal..
    Answered on 14 March 2020
  • can I stay here as a 17 year old without an adult

    Good morning, We can inform you that you are able to stay in our Hotel if you are under 18 without an adult if you bring a signed authorization from y..
    Answered on 14 August 2019
  • Is there a late check out option as our flight home is late evening

    Dear client, we offer differents late check-out options but this always depends on the availability of the day. However, you can always leave your lug..
    Answered on 13 October 2022
  • Hi there, if we book the property for a stay in march, is the spa and swimming pool access included in our stay free of charge? Thanks

    First of all, thank you for your interest in booking at Protur Naisa. Please note that the spa, indoor pool, rooftop pool (heated) and sauna are inclu..
    Answered on 11 January 2023
  • Do the bathrooms offer no privacy?

    Dear customer, In this kind of rooms, each room has its private bathroom. Best regards, Ernesto García
    Answered on 29 June 2020
  • My wife is unable to eat gluten, milk or cheese: would it be worth purchasing the included breakfast at the hotel, or breakfasting somewhere else?

    The restaurant has several breakfast products with gluten free
    Answered on 10 August 2021
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Cafetería Naisa
    • Open for
      Breakfast • Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Protur Naisa Palma Hotel
Great facilities! Review score, 9.3

Most popular amenities
  • 2 swimming pools
  • Spa
  • Free Wifi
  • Private Parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Cycling
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 16 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Interconnecting room(s) available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
    Additional charge
  • Public Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Catalan
  • German
  • English
  • Spanish
  • French

House rules
Protur Naisa Palma Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Protur Naisa Palma Hotel

  • Protur Naisa Palma Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Golf course (within 2 miles)
    • Hair treatments
    • Waxing services
    • Spa facilities
    • Public Bath
    • Body wrap
    • Beauty services
    • Massage chair
    • Live sports events (broadcast)
    • Pedicure
    • Makeup services
    • Spa lounge/Relaxation area
    • Swimming pool
    • Light therapy
    • Bicycle rental
    • Fitness
    • Facial treatments
    • Manicure
    • Steam room
    • Body scrub
    • Spa/Wellness packages
  • Protur Naisa Palma Hotel has 1 restaurant:

    • Cafetería Naisa
  • Room options at Protur Naisa Palma Hotel include:

    • Twin/Double
    • Single
    • Double
  • Check-in at Protur Naisa Palma Hotel is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Protur Naisa Palma Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Protur Naisa Palma Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Buffet
  • Protur Naisa Palma Hotel is 1,800 feet from the center of Palma de Mallorca. All distances are measured in straight lines. Actual travel distances may vary.