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Reliable info:
Guests say the description and photos for this property are accurate.

Offering stunning views of the Canary Islands, this attractive apartment complex is set just 33 feet from Troya Beach. It features an adult and children’s outdoor pool, a gym, hot tub and sauna. Apartments and studios at Palm Beach - Excel Hotels & Resorts Club feature elegant décor and pool or sea views. Lounges have a sofa bed and plasma TV with DVD player and modern kitchens include microwave, fridge and toaster. DVDs and a safe can be rented at reception. The complex has a cafeteria, bar and a selection of restaurants, as well as on-site supermarket and beauty salon. It is within 5 minutes’ walk of numerous shopping centers, bars and restaurants. You can rent a car, exchange currency and book excursions at Palm Beach - Excel Hotels & Resorts’s 24-hour reception. Las Americas Golf Resort is 10 minutes’ walk away and Tenerife South Airport is 15 minutes’ drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental, Buffet


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Availability

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Accommodation Type
Number of guests
 
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
Bedroom
2 twin beds
Living room
1 sofa bed
Bedroom
2 twin beds
Living room
1 sofa bed
Bedroom 1
2 twin beds
Bedroom 2
1 full bed
Living room
1 sofa bed
Bedroom 1
2 twin beds
Bedroom 2
1 full bed
Living room
1 sofa bed
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Guest review summary
Guests loved the excellent <b>location</b> near the beach and amenities. The staff received praise for their helpfulness. <b>Breakfast</b> was appreciated for its variety. <b>Room cleanliness</b> and comfort received mixed feedback, with some noting outdated decor. The <b>pool</b> was a popular feature among guests.
This is an automated summary based on 1,289 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.1
Facilities
8.1
Cleanliness
8.0
Comfort
8.1
Value for money
8.2
Location
9.5
Free Wifi
8.3

Area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      International
    • Ambience
      Family-friendly • Modern

Amenities of Palm Beach - Excel Hotels & Resorts
Great facilities! Review score, 8.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Parking
  • Beachfront
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Bar

Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.

  • Street parking

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Coffee machine
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linens
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower

Living Area

  • Dining area
  • Sofa
  • Sitting area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Tile/Marble floor

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Common Areas

  • Shared lounge/TV area
  • Game room

2 swimming pools

Pool 1 – outdoor

  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor (kids)

  • Open all year
  • Suitable for kids
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Kids' pool
  • Beach chairs/Loungers
  • Solarium

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar

Activities

  • Beach
  • Pool table
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Outdoor & View

  • View

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Miscellaneous

  • Wheelchair accessible
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
    Additional charge

Languages Spoken

  • German
  • English
  • Spanish
  • Finnish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Swedish

House rules
Palm Beach - Excel Hotels & Resorts takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about $103. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Pool towels are available for a surcharge of EUR 5 per week. Please note that they can be changed daily.

The type of bed is subject to availability, the hotel cannot guarantee it 100%.

Please note, for group reservations of 6 apartments or more, special conditions may apply.

When booking half board or full board, please note that drinks are not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Palm Beach - Excel Hotels & Resorts

  • Check-in at Palm Beach - Excel Hotels & Resorts is from 4:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Palm Beach - Excel Hotels & Resorts (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Palm Beach - Excel Hotels & Resorts is 0.9 miles from the center of Playa de las Americas. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 350 feet from Palm Beach - Excel Hotels & Resorts. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Palm Beach - Excel Hotels & Resorts on this page.

  • Palm Beach - Excel Hotels & Resorts offers the following activities/services (charges may apply):

    • Pool table
    • Game room
    • Golf course (within 2 miles)
    • Solarium
    • Beachfront
    • Swimming pool
    • Beach
  • You can choose from a number of accommodation options at Palm Beach - Excel Hotels & Resorts (subject to availability) that can accommodate:

    • 3 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Palm Beach - Excel Hotels & Resorts has 1 restaurant:

    • Restaurante #1
  • Guests staying at Palm Beach - Excel Hotels & Resorts can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Palm Beach - Excel Hotels & Resorts on this page.

  • The prices at Palm Beach - Excel Hotels & Resorts may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.