Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing.

Kindly note that children birth certificates needs to be presented at the check-in for children accompanying their parents in family rooms only with maximum two children, children supplements are not calculated in the room rate and should be paid directly at the hotel.

Royal Suites are located on ground floor, Executive suites are located on 1st floor and Junior Suites are located at the 2nd floor.

Please note that as per Egyptian Law, all foreign guests must pay in foreign currency.

Please note that a smart casual dress code is required at all of the hotel and restaurants.

Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose, cotton clothing is also not permitted.

Lodges at extra charges and moving sun beds to shore line is not allowed.

Please note that accompanying maids are considered additional guests and will incur an extra charge upon check-in.

Electric scooters and bikes are not permitted within Almaza Bay hotels premises.

For Refundable bookings, Payment Gate-Way link will be send via email to process one night payment. For Non-Refundable bookings, Payment Gate-Way link will be sent via email to process full payment.

When booking more than 5 rooms, different policies and additional supplements may apply. Bookings will be non-refundable and the full amount of the stay will be charged anytime.

When booking ground floor rooms, additional charges will apply. Subject to hotel availability.

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Mangyaring ipagbigay-alam sa Jaz Crystal, Almaza Bay nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Kailangang magbayad sa pamamagitan ng bangko bago ang check-in. Makikipag-ugnayan sa iyo ang accommodation pagkatapos mong mag-book para magbigay ng instructions.