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Featuring mountain views, Hotel Casa Santa Lucía in Baños features accommodations and a garden. A hot spring bath is available for guests. There's a sun terrace and guests can access free Wifi and free private parking. Featuring a patio, the units have a flat-screen TV and a private bathroom with shower and free toiletries. For added convenience, the property can provide towels and linens for a supplement. A continental breakfast is available each morning at the guest house. There is an on-site coffee shop. Sightseeing tours are available close by. Quito Mariscal Sucre International Airport is 123 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental

Free private parking


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
1 queen bed
2 full beds
1 twin bed
and
1 full bed
2 twin beds
and
1 king bed
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.7
Location
8.9
Free Wifi
9.5
High score for Baños

Select topics to read reviews:

Guests who stayed here loved

  • Kaylee
    the United States the United States
    The property was on a very quiet street and the whole city was very safe and calm. The staff was very helpful and even did some laundry for us!
  • Ryan
    the United States the United States
    Best customer service I've received at a hotel in ecuador hands down after over more than 20 years here.
  • Kristina
    the United States the United States
    This property has exceptional customer service. The room and bathroom and facilities were clean and comfortable. The staff was amazing. The breakfast was delicious. There is parking on the property and it’s close to town. The room had the best...
  • Karoleen
    Peru Peru
    The staff is incredibly friendly and kind, super helpful and caring. Also, the hotel is located in a very quiet street and walking distance from the city centre. It was very clean and organised. They even do your laundry for a very cheap price....
  • Don
    the United States the United States
    Everything, hot showers, comfortable bed, great breakfast, and wonderful staff.
  • Cherie
    the United States the United States
    We love the location. About a 15 minute walk to downtown. The botel was extremely clean and beautiful inside and out. The staff was beyond helpful especially Elena who made sure we had everything we wanted and organized adventure trips for us....
  • Roaming
    Denmark Denmark
    Friendliest staff you'll ever meet. They know the area and are ready to help you out no matter what you need. There is someone on duty 24/7. Spacious, clean and cozy room with a comfortable bed Big bathroom with nice warm shower. Secure parking...
  • Jolan
    Chile Chile
    The staff members were super friendly, especially Elena. They gave us a room upgrade for free as the bigger room was unoccupied. They fixed the hot shower immediately after asking (we were there in the aftermath of the flood disaster). Great value...
  • Anna
    Ecuador Ecuador
    The hotel is small, cozy, very clean, great breakfast, exceptional staff (Elena and Christina). Will definitely come back.
  • Sjara2000
    Ecuador Ecuador
    The breakfast was good (not included). I also remark the amability of the people at the reception. Overall, the hotel was quiet and comfortable.

Area info

Amenities of Hotel Casa Santa Lucía
Great facilities! Review score, 9.5

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Airport shuttle
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Inner courtyard view
  • Mountain view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. No extra charges.

Activities

  • Tour or class about local culture
    Additional charge
  • Hiking
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Safety & security

  • CCTV outside property
  • Key access
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Spa

  • Hot spring bath

Languages Spoken

  • English
  • Spanish

House rules
Hotel Casa Santa Lucía takes special requests – add in the next step!

Check-in
From 11:30 AM to 6:00 PM
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 8:00 PM and 7:00 AM.

The fine print
Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 20:00:00 and 07:00:00.

FAQs about Hotel Casa Santa Lucía

  • The prices at Hotel Casa Santa Lucía may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Casa Santa Lucía include:

    • Double
    • Twin
  • Hotel Casa Santa Lucía is 2,600 feet from the center of Baños. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Casa Santa Lucía is from 11:30 AM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Casa Santa Lucía can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
  • Hotel Casa Santa Lucía offers the following activities/services (charges may apply):

    • Hiking
    • Tour or class about local culture
    • Hot spring bath