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This hotel is located in a stylish 18th-century building, just across the street from Algade shopping street. It offers an old-fashioned charm, modern facilities and rooms with free WiFi. All rooms at Phønix Hotel feature classic décor, as well as a TV, work desk and safe. Guests can work out in the fitness center with treadmills, exercise bikes and weights. The restaurants and nightlife at Jomfru Ane Street is a 3-minute walk away, while Nytorv Square is 2461 feet from the hotel.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 queen bed
2 sofa beds
and
1 queen bed
2 full beds
1 queen bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.7
Cleanliness
8.1
Comfort
8.1
Value for money
7.8
Location
9.2
Free Wifi
8.7
Select topics to read reviews:

Guests who stayed here loved

  • Patras
    Romania Romania
    The location was very good, the bed very confortabile, continental breakfast quite variate. Parking available in the interior courtyard.
  • Teresa
    United States of America United States of America
    I loved this historical hotel in old Aalborg! My family had a good time walking around old downtown. The room was comfortable and was large enough to accommodate our family of three and could have had a fourth person. There were plenty of...
  • O
    Ozan
    Denmark Denmark
    Rooms were comfy enough, location is also really nice, staff and breakfast are also nice, wifi works. Room feels clean. Bed and room is comfy. Would gladly stay here again.
  • Annette
    United States of America United States of America
    central location, quiet room, excellent breakfast buffet, access to tea, and coffee in the lobby 24/7. great value.
  • Jonas
    Denmark Denmark
    Nice an calm hotel. Stayed there before. Very good beds and pillows
  • Donna
    Denmark Denmark
    Great place... Right in the city centre with access to main touristic attractions. Frienlt staff.
  • Bernd
    France France
    This is very comfortable hotel that offers excellent value for the price in this high priced country. The staff was friendly, the room was nicely appointed. The hotel is in an excellent location. It is at a busy street, but the rooms are in the...
  • Oscar
    Spain Spain
    The bed was very comfortable, the breakfast had a bit of everything
  • Axel
    Iceland Iceland
    Excellent location. Very nice and helpful staff. Very good breakfast.
  • Bjornwe
    Sweden Sweden
    Great room. Iliked hotel's ld style. Close to airport bus and city center

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is it possible to check in after midnight?

    Yes it is. Just write in your booking that you will check in after midnight.
    Answered on 9 July 2022
  • what are the breakfast options? Is breakfast included?

    Thank you so much for your message. We have a breakfast buffet where we offer various foodproducts. Is there anything specific you have in mind in re..
    Answered on 31 December 2023
  • Hi, Are pets allowed?

    Hello, Yes, we do allow cat and dogs in our hotel. There will be a fee: 200 DKK Let me know if you have further quetions. Kind Regards, Receptio..
    Answered on 26 May 2024
  • Have you taken any precautions for check-in because of the coronavirus?

    Hello, Yes we have, there is handsanitizer and gloves around the hotel. We all use masks and the reception has a protection glass between the guests ..
    Answered on 19 November 2020
  • Are there mugs and a kettle to boil water for tea and coffee in every room? Thanks in advance.

    Yes, you can ask in the reception for mugs and kettles.
    Answered on 14 May 2022
  • Do they serve breakfast? When are the breakfast hours?

    Ja vi servere morgenmad på hotellet. På nuværende tidspunkt er det fra 6:30-9:30 i hverdagene og 7-10 i weekender samt helligdage.
    Answered on 27 December 2023
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Hotel area info

Amenities of Helnan Phønix Hotel

Most popular amenities
  • Parking on site
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs DKK 150 per day.
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • Danish
  • English

House rules
Helnan Phønix Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 4:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
DKK 100 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Must-know information for guests at this property

Guests arriving later than 23:00 are kindly requested to contact the reception prior to arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Helnan Phønix Hotel

  • Helnan Phønix Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
  • Guests staying at Helnan Phønix Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet
  • Helnan Phønix Hotel is 650 feet from the center of Aalborg. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Helnan Phønix Hotel include:

    • Single
    • Double
    • Quad
    • Triple
    • Family
    • Suite
    • Twin
  • The prices at Helnan Phønix Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Helnan Phønix Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, Helnan Phønix Hotel is popular with guests booking family stays.