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Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theater and university. Heidelberg Castle and Heidelberg Zoo are also less than 1.2 mi away. The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge. There is a children's playground on site. Mannheim City Airport is 8.7 mi away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.2
Cleanliness
9.5
Comfort
9.5
Value for money
8.9
Location
9.4
Free Wifi
9.0
High score for Heidelberg

Select topics to read reviews:

Guests who stayed here loved

  • Jeffrey
    Belgium Belgium
    Close to the Christmas markets and shopping if you wanted. Very clean. Beds were comfortable and staff was very accommodating. Breakfast was great!
  • Kara
    United States United States
    Wonderful location, the most friendly staff, cordial welcoming (little details like water in the room, some candies), clean, delicious breakfast, attentive service!
  • Adchareeya
    Germany Germany
    The location, very clean and the bed is so comfortable
  • Tyson
    United States United States
    Great location and friendly staff and good breakfast
  • Öykü
    Turkey Turkey
    Incredible location.. The view from the room is amazing, every morning we were waking up and taking a moment to watch outside. There was also a little christmas market in front of it, it was so cute. Lots of beatiful cafes and restaurants around....
  • Carpenter
    United States United States
    Stayed here to explore the old town and visit the Christmas markets. The hotel is located in a quiet neighborhood with a bakery across the street. Perfect location! The staff was very helpful and allowed us to check out late and leave our luggage...
  • R
    Australia Australia
    The staff were very helpful and friendly. The room was a good size and we loved the window seat. Close to plenty of restaurants. Parking undercover nearby. Easy walk to historic town of Heidelberg.
  • Carla
    Chile Chile
    Location was perfect and the staff was very very kind :)
  • Stacey
    Canada Canada
    Amazing location across from a little square with cafe and bakery. Friendly staff. Great breakfasts.
  • Wong
    United States United States
    Clean and modern. The beds were so comfortable. Fabulous location right across from a courtyard with a cafe and outdoor seating.

Hotel area info

Amenities of Rafaela Hotel Heidelberg
Great facilities! Review score, 9.2

Most popular amenities

  • Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Elevator

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Playground

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 19.50 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • ATM on site
  • Baggage storage
  • Express check-in/out

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules
Rafaela Hotel Heidelberg takes special requests – add in the next step!

Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:30 AM to 10:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 15 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Please inform Rafaela Hotel Heidelberg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Rafaela Hotel Heidelberg

  • Yes, Rafaela Hotel Heidelberg is popular with guests booking family stays.

  • Guests staying at Rafaela Hotel Heidelberg can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet
  • Rafaela Hotel Heidelberg is 0.7 miles from the center of Heidelberg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Rafaela Hotel Heidelberg is from 3:00 PM, and check-out is until 10:30 AM.

  • Rafaela Hotel Heidelberg offers the following activities/services (charges may apply):

    • Playground
  • The prices at Rafaela Hotel Heidelberg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Rafaela Hotel Heidelberg include:

    • Double
    • Family