When booking 5 rooms or more, different policies and additional supplements will apply. The property will contact you after the booking with further details.

When travelling with pets, please note that an extra charge of EUR 35 per night applies.

When booking the hotel's HotDeal rate, you will receive a link by e-mail via which you will be asked to confirm your payment authorisation (Pay by Link). This additional security check was introduced due to new EU directives, valid since January 2021, and it is intended among other things to prevent credit card fraud.

The reception is open daily from 6:30 a.m. to 08:00 p.m. If you are arriving after 08:00 p.m., please contact us until 4:00 p.m. on your day of arrival at the latest.

Please note that the pet charge is per pet / per night.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Melter Hotel & Apartments - a Neighborhood Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。