Located in the heart of Mannheim, this family-run, 3-star hotel is just a 2-minute walk from the historic National Theatre. Massage facilities and spacious accommodation are offered here. Behind the charming Art Deco exterior, the warmly decorated rooms feature rich carpets and soft lighting. Each room includes a flat-screen TV and free Wi-Fi access. Each morning a hearty buffet breakfast is served in Hotel Mack’s classic-style breakfast room. Cafés and restaurants serving international cuisine can be found within a 5-minute walk from the hotel. Guests can also explore the popular Luisenpark Park or visit the Mannheim Water Tower, both less than 500 metres away. Theresienkrankenhaus bus stop is 2 minutes’ and provides great connections around the city. Mannheim Central Train Station is 1000 metres away. If you don't want to have breakfast at the property a bakery option are available next to the hotel on weekdays from 6:15 a.m. and on weekends from 8.00 a.m.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Mannheim, this hotel has an excellent location score of 9.3

Breakfast info

Continental, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.0
Cleanliness
9.6
Comfort
9.3
Value for money
9.1
Location
9.3
Free WiFi
9.4
High score for Mannheim
Select topics to read reviews:

Guests who stayed here loved

  • Jennifer
    United States United States
    Check-in was wonderful, we were extremely pleased with the size of the room and the shower facilities. Everything was clean and looked beautiful. We would definitely stay there again!
  • Paul
    Australia Australia
    Beautiful old world hotel, I wish they were all like this. Very comfortable spacious rooms. Very well soundproofed. Extremely clean!! Staff were lovely and very helpful. Excellent breakfast. Excellent location easy to get to train and tram.
  • Hsinhui
    Taiwan Taiwan
    Very clean, quiet, cozy place; staff are friendly & prompt to our needs.; will definitely come again.
  • Carolin
    Germany Germany
    Very friendly staff, very helpful. Very clean room. Good location
  • Thoppuram
    Germany Germany
    Great hotel. Wonderful owners, very friendly and helpful. Very spacious bedrooms with comfy beds. Great bathrooms. Very well kept, very clean. Location was great. Lots of easy to access public transport near by if required.
  • Ole
    Denmark Denmark
    Beautiful building in great and quiet location. Family run for 3 generations and this shines through in the excellent, warm and personal service.
  • Amir
    Israel Israel
    Super friendly and accessible owners. Always with a smile, always willing to advise and assist. Real profis!!!
  • Sarah
    Switzerland Switzerland
    We loved our room (tower room), it has great lights and a wonderful bathroom with a hot tub and a fancy sink with lights. The room is spacious too. Friendly staff who are happy to help (e.g., call a cab, lend an umbrella) and everything was clean.
  • Andrea
    Germany Germany
    Really beautiful and cosy hotel near the city center. Excellent staff and a very warm reception. Full and tasty morning breakfasts ! What else do you want more ? I advise you to come here for your stay in Mannheim!
  • Xavier
    Belgium Belgium
    Very friendly and helpful staff. The reception was closed on arrival (late Saturday evening) but was guided to my room over the phone. The room had everything I needed. Would stay there again if I'm in the area.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello, We have a few questions: 1. What does this mean: "The entrance to the property is closed between 10:30 PM and 7:00 AM" Can guests enter the hotel after 22:30h? 2. What are the breakfast hours? 3. Is it possible to check in after 19h, and to have maybe later check out, around 12h? Thank you

    Dear Sir or Madame, please write us under www . hotelmack . de Thank you Reservations
    Answered on 1 May 2024
  • Im interested to book for Queen Room with Spa Bath on Dec 5 to 7. But I would like to ask if you have some special service like customize the room with Happy Birthday greetings to my partner? I would like to surprise him on his birthday and Im willing to pay extra just to make his birthday special

    Dear guest, we have received your request and would be glad, if we can told you some possibilities by direct phone phone. We would be delighted to hear from you again and remain with many greetings from the MACK Hotel reservation office
    Answered on 2 October 2022

Hotel surroundings

Facilities of Hotel Mack
Great facilities! Review score, 9

Most popular facilities
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 13 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Lockers
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English

House rules
Hotel Mack takes special requests - add in the next step!

Check-in
From 13:00 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:30 and 07:00
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 20 per stay

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please inform Hotel Mack in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Hotel Mack

  • Yes, Hotel Mack is popular with guests booking family stays.

  • Check-in at Hotel Mack is from 13:00, and check-out is until 11:00.

  • Hotel Mack offers the following activities / services (charges may apply):

    • Hotel Mack is 1,050 yards from the centre of Mannheim. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Mack may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Hotel Mack can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

      Breakfast option(s) include:

      • Continental
      • Buffet
    • Room options at Hotel Mack include:

      • Single
      • Double
      • Triple