You might be eligible for a Genius discount at Aussen Alster Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

This privately-run hotel is located 100 metres from Hamburg’s Alster lake, 10 minutes' walk from the city centre and has excellent public transport connections to the rest of the city. The Aussen Alster Hotel offers individually furnished, subtly themed en suite rooms with free wireless internet access. In the morning, enjoy the excellent breakfast buffet. In the evening, the stylish Schmilinsky restaurant serves modern, creative Italian cuisine, with an emphasis on freshness, simplicity and variety. During warmer months take dinner and breakfast in the restaurant’s idyllic little garden. The central train station (Hauptbahnhof), CCH congress centre and the trade fair grounds are all within 1.5 km of the hotel. The use of the boats and the bicycles is free of charge for guests.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Great Food: Meals here are highly recommended

Breakfast info

Continental, Gluten-free, Buffet, Breakfast to go

Private parking available


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.0
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
7.6
Location
9.1
Free WiFi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Marjam
    United Kingdom United Kingdom
    The staff was especially helpful in making sure I was aware of everything. The showers are lovely and the rooms are nice and tidied with good amenities like an AC and heated towel rack and coffee machine. It is also very conveniently located 10...
  • Kristine
    United Kingdom United Kingdom
    The staff were very friendly and helpful, from the reception staff to the cleaning staff every single one of them was welcoming and friendly. The breakfast buffet was great. There was a selection of hot and cold food each morning and it was all...
  • Mads
    Denmark Denmark
    What we really liked about Aussen Alster was the super friendly crew, nice rooms, very cosy neighbourhood w. lots of different restaurants and cafees and free bikes to tour the city.
  • Kim
    United States United States
    Breakfast was lovely and cappuccino was available to order. The hotel was very clean and the staff is very friendly. There is a beautiful garden in the back and it is just a very pleasant property located close to everything and the lake.
  • Yasemin
    United States United States
    Loved the location and the staff was so nice and friendly
  • Carine
    Norway Norway
    Nice hotel with a convenient location: 10 min by foot from the railway station and close to the road with many restaurants, cafés, shops and supermarkets. However, the hotel is on a quiet residential side street and only 5 minutes from Aussen...
  • Jackie
    United Kingdom United Kingdom
    Lovely room, very helpful staff especially the lady at reception.
  • Cathal
    Australia Australia
    Very nice staff and great location close to the Outer Alster, it was perfect for my stay.
  • Jobst
    Luxembourg Luxembourg
    Excellent relation between service and price Central location Easy links by public transport Cosy garden
  • Alessandro
    Italy Italy
    Great breakfast, nice position, friendly staff, it will be my choice for my next trips to Hamburg

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • What's the pet policy?

    19,--€ per Day aditiional
    Answered on 14 September 2023
  • Can I make pre payment for the guest. I don't want them to pay on arrival. Thank you.

    Hello there, sure You can make a pre payment for the Guest....
    Answered on 17 January 2023
  • Is there a lift?

    Yes, we have a lift.
    Answered on 3 June 2024
  • Hello, Is smoking allowed in the balcony?

    Hello, yes is allowed.
    Answered on 13 October 2022
  • Hi. We would like to stay at your hotel in June, but need car parking. Do you have parking available at your lovely hotel? Happy to pay. Thank you

    We have in the near a Parkinggarage, kost 19,-€ per night.
    Answered on 18 April 2022
  • Hi, will the parking garage fit a VW Bus - 2m high?

    The max high is 2,10m
    Answered on 14 June 2023
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Carino
    • Cuisine
      Italian
    • Dietary options
      Vegetarian • Vegan

Facilities of Aussen Alster Hotel

Most popular facilities
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Terrace
  • Bar
  • Garden
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs € 19 per day.
  • Parking garage
  • Electric vehicle charging station
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Barber/beauty shop
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Sauna
Languages spoken
  • German
  • English
  • Spanish

House rules
Aussen Alster Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4+ years
Extra bed upon request
€ 20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please inform Aussen Alster Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Aussen Alster Hotel

  • The prices at Aussen Alster Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Aussen Alster Hotel include:

    • Double
    • Single
  • Aussen Alster Hotel offers the following activities / services (charges may apply):

    • Sauna
    • Bicycle rental
  • Aussen Alster Hotel has 1 restaurant:

    • Carino
  • Guests staying at Aussen Alster Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • Buffet
    • Breakfast to go
  • Aussen Alster Hotel is 0.8 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Aussen Alster Hotel is from 15:00, and check-out is until 11:00.