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Located in Mariánské Lázně and with Colonnade by the Singing Fountain reachable within a 3-minute walk, Ensana Hvězda - Imperiál - Neapol provides a tour desk, allergy-free rooms, a terrace, free WiFi and a restaurant. A sauna and a ski equipment rental service are available for guests. The hotel has an indoor pool, fitness center, evening entertainment and room service. All rooms at the hotel come with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. The rooms feature a desk. Ensana Hvězda - Imperiál - Neapol offers a buffet or continental breakfast. You can play table tennis at this 4-star hotel, and the area is popular for hiking and skiing. Speaking Czech, German and Russian at the reception, staff are willing to help at any time of the day. The Singing Fountain is a 5-minute walk from the accommodation, while Castle and Chateau Bečov nad Teplou is 14 miles from the property.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Ensana Hotels
Hotel chain/brand

Property highlights

Located in the best-rated area in Mariánské Lázně, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Buffet

Private parking at the hotel


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Availability

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Guest reviews

Categories:

Staff
8.8
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
8.4
Location
9.4
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Nikolai
    the Czech Republic the Czech Republic
    Historical vibe of the place. Swimming facilities. Restaurant: nice food and great welcoming staff.
  • Pisano
    Italy Italy
    Huge hotel with multiple bars and saunas all easy to reach directly from the inside.
  • Alexander
    Canada Canada
    Medical spa hotel Hvezda provides a great variety of medical treatment options and resources and also health spa facilities and a swimming pool. The great quality food selection for breakfasts and dinners. Very good location, close to mineral...
  • Kostyantyn
    Germany Germany
    1. Very quiet location 2. Spacious room with high ceilings 3. Comfortable bed 4. Good breakfast 5. Room with balcony is a nice option 6. Elegant interior with a touch of luxury 7. Warm swimming pool in the hotel
  • Martin
    the Czech Republic the Czech Republic
    Excellent breakfast and dinner buffet, a lot of vegetables always available. The swimming pool is magnificent. Even though my room looked on the road and square, the nights (and days too) were perfectly quiet. What's also great about this hotel...
  • Yuliya
    Germany Germany
    Spa area and access to all spa centers of the four hotels through inner tunnels - Roman Bathes! Quality of the rooms is high and well maintained, location next to the forest and lovely views. Staff is kind and attentive
  • Julia
    the Netherlands the Netherlands
    The architecture and the standard of the rooms is outstanding!
  • Dimitri
    Germany Germany
    SPA Bereich war ziemlich groß . Salzgrotten haben wir gern benutzt (Aufpreis).
  • Petra
    Germany Germany
    Die Lage vom Hotel war für uns perfekt. Die Zimmer sehr schön und sauber. Sehr gute Restaurants in der Nähe. Tolles Römischesbad zum chillen.
  • Elisabeth
    Austria Austria
    Ein romantisches historisches Hotel in bester Lage. Stilvolle Zimmer, perfekter Service. Das Frühstück ist großartig und es werden viele Kur- und Kosmetik-Anwendungen geboten. Gerne wieder.

Hotel area info

Restaurants
1 Restaurant On Site

  • RESTAURACE FRANZ JOSEF + SISSI
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Ensana Hvězda - Imperiál - Neapol
Great facilities! Review score, 8.9

Most popular amenities

  • Indoor swimming pool
  • Spa
  • Private Parking
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Fitness center
  • Airport shuttle
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Tour or class about local culture
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Evening entertainment
  • Racquetball
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Ping-pong
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs € 14 per day.

  • Parking garage

Front Desk Services

  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Pool/Beach towels

Spa

  • Locker rooms
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Czech
  • German
  • Russian

House rules
Ensana Hvězda - Imperiál - Neapol takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 12 years
Extra bed upon request
€ 30 per child, per night
13+ years
Extra bed upon request
€ 40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

When booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Ensana Hvězda - Imperiál - Neapol

  • Ensana Hvězda - Imperiál - Neapol is 1,650 feet from the center of Mariánské Lázně. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Ensana Hvězda - Imperiál - Neapol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Ensana Hvězda - Imperiál - Neapol can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Ensana Hvězda - Imperiál - Neapol offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Bowling
    • Ping-pong
    • Tennis court
    • Racquetball
    • Golf course (within 2 miles)
    • Evening entertainment
    • Pedicure
    • Live music/Performance
    • Beauty services
    • Locker rooms
    • Spa lounge/Relaxation area
    • Swimming pool
    • Horseback riding
    • Walking tours
    • Hair coloring
    • Bicycle rental
    • Hair treatments
    • Temporary art galleries
    • Fitness
    • Tour or class about local culture
    • Facial treatments
    • Haircut
    • Manicure
    • Spa/Wellness packages
    • Spa facilities
    • Fitness classes
  • Room options at Ensana Hvězda - Imperiál - Neapol include:

    • Twin/Double
    • Single
  • Ensana Hvězda - Imperiál - Neapol has 1 restaurant:

    • RESTAURACE FRANZ JOSEF + SISSI
  • Check-in at Ensana Hvězda - Imperiál - Neapol is from 2:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Ensana Hvězda - Imperiál - Neapol on this page.