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Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.4
Comfort
8.3
Value for money
8.0
Location
9.2
Free WiFi
7.6
Select topics to read reviews:

Guests who stayed here loved

  • Gilberto
    Spain Spain
    Very clean and well maintained facilities. Also the staff was super friendly.
  • A
    Arelys
    Venezuela Venezuela
    Muy buena la ubicación y excelente el trato de los trabajadores y empleados, Son muy atentos y cordiales, Además es un hotel que brinda seguridad o huésped, Algo que es indispensable y necesario
  • Linda
    Venezuela Venezuela
    Excelente atención, el desayuno rico, ubicación excelente!
  • Fabiola
    Venezuela Venezuela
    Las habitaciones remodeladas La ubicación frente al cc ventura
  • Bernardo
    Spain Spain
    La habitación muy cómoda y todo muy limpió el personal muy amable la zona de la piscina muy bonita
  • Rios
    Colombia Colombia
    la ubicación excelente el trato del personal muy bien
  • Sandra
    Colombia Colombia
    Me gusto mucho las instalaciones del hotel, mi estadía fue corta y no pude aprovechar mucho todos los servicios pero sin duda será mi opción para un próximo viaje, habitaciones muy cómodas, limpias y el servicio excelente. Además la ubicación es...
  • John
    Colombia Colombia
    El Hotel Muy Lindo. Camas Comodas. Comida Rica. Buen Lugar para Hospedarse
  • Fernando
    Colombia Colombia
    El personal muy amable y el restaurante con desayuno muy bien
  • Luis
    Venezuela Venezuela
    El personal excelente, muy amigables y colaboradores, el hotel tiene excelente ubicación, la piscina espectacular para el calor que estaba haciendo y la comida deliciosa.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Latin American
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hotel Tonchalá

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Private pool
  • Patio
Kitchen
  • Dining table
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Nightclub/DJ
    Additional charge
  • Casino
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Packed lunches
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
Wellness
  • Kids' pool
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
Languages spoken
  • English
  • Spanish

House rules
Hotel Tonchalá takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 15839

FAQs about Hotel Tonchalá

  • Hotel Tonchalá has 1 restaurant:

    • Restaurante #1
  • Room options at Hotel Tonchalá include:

    • Double
    • Twin
    • Suite
    • Single
  • The prices at Hotel Tonchalá may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Tonchalá can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • American
    • À la carte
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Tonchalá on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Tonchalá is 0.9 miles from the centre of Cúcuta. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Tonchalá is from 15:00, and check-out is until 12:00.

  • Yes, Hotel Tonchalá is popular with guests booking family stays.

  • Hotel Tonchalá offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Casino
    • Swimming Pool
    • Nightclub/DJ