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Located in Aquitania, 12 miles from Tota Lake, Hotel Refugio Santa Ines has accommodations with a garden, free private parking, a terrace and a restaurant. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can have a drink at the bar. At the hotel, rooms come with a closet, a TV, a private bathroom, bed linen and towels. An American breakfast is available each morning at Hotel Refugio Santa Ines. Guests at the accommodation will be able to enjoy activities in and around Aquitania, like hiking. Manoa Parque is 29 miles from Hotel Refugio Santa Ines. Juan José Rondón Airport is 37 miles from the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

American

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
1 twin bed
and
1 full bed
or
2 twin beds
and
1 full bed
Bedroom 1
1 twin bed
and
1 full bed
Bedroom 2
1 twin bed
and
1 full bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.5
Comfort
9.3
Value for money
9.0
Location
9.6
Free Wifi
9.0
High score for Aquitania

Select topics to read reviews:

Guests who stayed here loved

  • Juan
    Colombia Colombia
    I really liked the location, the lake and the views are amazing!! The hotel staff was also really helpful and kind.
  • Tatiana
    Colombia Colombia
    La atención de las personas en hotel fue muy buena, sobre todo los meseros en el restaurante y el bar, excelentes. La comida deliciosa y la vista de las habitaciones con balcón tremenda.
  • Rocio
    Colombia Colombia
    La vista. La tranquilidad. La amabilidad del personal del hotel. Los desayunos. La trucha. El mejor hotel de la zona. Las duchas excelentes cae bastante y muy caliente.
  • Mendez
    Colombia Colombia
    Atención de las personas excelente, la vista es hermosa
  • Lu
    Colombia Colombia
    El paisaje es hermoso, es muy tranquilo y el desayuno es delicioso. El personal es muy amable.
  • Hugo
    Colombia Colombia
    La tranquilidad del hotel, habitaciones amplias, una de las habitaciones con baño adecuado para discapacitados, la atención del personal muy oportuna y siempre dispuestos a colaborar, la vista es Divina, la comida es buena.
  • Wilfred
    Colombia Colombia
    Muy buenas y cómodas las instalaciones ... La recepción y los muchachos que atendían muy excelentes ...un lugar muy tranquilo para pasar el 24 de diciembre en familia .
  • Amurosierra
    Colombia Colombia
    Excelente lugar para descansar, hermosa vista y tranquilidad absoluta, si quieres olvidarte del día a día este es el lugar, la atención es maravillosa, todo el personal te trata muy bien, la cómoda excelente y el lago espectacular
  • Edgar
    Colombia Colombia
    Muy tranquilo con una vista espectacular, fue un tiempo de conexión con la maravillosa naturaleza
  • Anderson
    Colombia Colombia
    El sitio es muy tranquilo, excelente para descansar y desconectarse de la ciudad, la comida es excelente, muy generosas las porciones y muy rico, la atención también estuvo excelentes, muy amables y respetuosos.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Dairy-free

Amenities of Hotel Refugio Santa Ines
Great facilities! Review score, 9.1

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free Wifi
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Lake view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Water sports facilities on site
    Additional charge
  • Hiking
    Off-site

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Tour desk
    • 24-hour front desk

    Entertainment & Family Services

    • Board games/Puzzles

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Business Facilities

    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • 24-hour security

    General

    • Smoke-free property
    • Packed lunches
    • Family rooms
    • Non-smoking rooms
    • Room service

    Languages Spoken

    • Spanish

    House rules
    Hotel Refugio Santa Ines takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 8:00 PM
    Check-out
    From 8:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may apply.
    Accepted payment methods
    American ExpressVisaMaestroCash
    Parties
    Parties/events are not allowed

    The fine print
    Must-know information for guests at this property

    This property does not accommodate bachelor(ette) or similar parties.

    License number: 48523

    FAQs about Hotel Refugio Santa Ines

    • The prices at Hotel Refugio Santa Ines may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Hotel Refugio Santa Ines can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

      Breakfast option(s) include:

      • American
    • Hotel Refugio Santa Ines offers the following activities/services (charges may apply):

      • Hiking
      • Water sports facilities on site
    • Hotel Refugio Santa Ines has 1 restaurant:

      • Restaurante #1
    • Room options at Hotel Refugio Santa Ines include:

      • Double
      • Triple
      • Family
      • Bungalow
    • Check-in at Hotel Refugio Santa Ines is from 3:00 PM, and check-out is until 12:00 PM.

    • Hotel Refugio Santa Ines is 2 miles from the center of Aquitania. All distances are measured in straight lines. Actual travel distances may vary.